Training Specialist
4 weeks ago
As passionate about our people as we are about our mission.
What We’re All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
Role Overview: As the Learning and Development Specialist, you will play a pivotal role in driving the growth and development of our employees. This position requires a deep understanding of learning systems, instructional design principles, and technical expertise to deliver effective training programs.
Key Responsibilities:
Collaborate with the Global Community of Excellence (COE) for L&D:
Provide insight to global team on regional learning needs, trends, and challenges. Prioritize regional training requests to align with the global COE calendar. Assist in the customization and adaptation of global learning programs to suit the local needs of the Indian workforce.Support Local Learning Strategy Development:
Conduct thorough needs assessment with Senior Manager, L&D to identify learning gaps and opportunities within the workforce in India. Design, develop, and implement innovative learning solutions tailored to address specific regional requirements, leveraging both internal resources and external vendors when necessary. Stay abreast of industry best practices and emerging trends in learning and development, integrating relevant methodologies into local strategies.Delivery and Facilitation:
Deliver high-quality training sessions and workshops, both virtually and in-person, to employees across various levels and functions within the organization. Foster a culture of continuous learning by promoting self-directed learning resources and facilitating knowledge-sharing initiatives. Maintain and interpret training metrics/ data to measure learning trends within the organization. Monitor and evaluate the effectiveness of learning interventions, gather feedback, and make data-driven adjustments as needed.Stakeholder Engagement:
Build strong relationships with key stakeholders across different business units and levels of the organization, advocating for the importance of learning and development initiatives. Collaborate with HR Business Partners teams to align learning objectives with broader talent development strategies. Act as a trusted advisor to managers and leaders, providing guidance on employee development plans and learning opportunities.Qualifications:
MBA/ Master’s degree in Human Resources or a related field. 5-8 years of experience in learning and development roles, with a focus on both global strategy alignment and local delivery. Strong understanding of adult learning principles, instructional design methodologies, and learning technologies. Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels of the organization. Experience in using training tools and learning management systems and proficiency in MS Office is desirable. Detail oriented and demonstrated project management skills with the ability to manage multiple initiatives simultaneously and drive projects to completion. Experience working in a multinational corporation or cross-cultural environment is highly desirable.-
Health & Wellness
Hybrid & Remote Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Generous Retirement Benefit Plans, including a company-matching HSA program.
Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our . Q2 supports dozens of wide-reaching organizations, such as the , and , promoting diversity and success in leadership and technology. Other deserving beneficiaries include helping LGBTQ communities, , and , a group helping veterans rebuild their lives with specially adapted homes.
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