Salesforce Managed Services Lead

2 months ago


Hyderabad, India Apps Associates Full time
Solution Build: Adaptive to and Aware of Managed Services Environment Review latest Salesforce release notes and future roadmaps to understand the impact to current customers and be an advisory. Ability to Triage / Solution Design / Consult the Issues / Enhancements coming from Customers Strive towards continuous improvement on Application Skillset Ability to articulate the solution to various stakeholders Team Build: Maintain knowledge on current and future Salesforce functionality. Act as subject matter expert and mentor for team. Identify and document re-usable code to increase efficiencies across teams. Contribute towards knowledge share relating to best practices, design reviews, code reviews across the team. Work collaboratively to make sure of continuous learning. Be the bridge between the Customer, Onshore, and Global Delivery Teams Process Build: Participate in activities to promote the development and use of best practices, tools and templates. Proactively communicates accomplishments, challenges and needs to their Project Manager / designated stake holder.

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