Pre Sales Manager

1 month ago


Chennai, India Randstad India Full time
Overview

Firm is looking for a Presales Manager who canconceptualize and design solutions for Business Process Outsourcingservices automation (RPA/Hyperautomation) process mining andimprovement contact center optimization fiber network plan &design and field services operations.

Responsibilities

Role: Presales Manager
Exp: 10 to15 years
Location: Chennai
Domain: PresalesTelecom BPO
Skills: Presales Bid Management RFP RFQProposal writing and Proposal development.
PrimarySkills: Proposal Management Proposal Development ImpactfulPresentations Financial Modelling and ROI
SecondarySkills: Customer Operations Business Operations Back End OperationsField Operations.

Responsibilities:

  • Conceptualize and design solutions for Business ProcessOutsourcing services automation (RPA/Hyperautomation) processmining and improvement contact center optimization fiber networkplan & design and field services operations.
  • Participate in RFPs new client pursuits and articulatethe solutioning approach and methodology with key focus oncustomers business outcomes.
  • Perform marketresearch on relevant technologies and solutions andonboard..
  • Liaise and coordinate with crossfunctional teams to deliver endtoend solution.
  • Ensure company processes around deal qualificationmargins and best practices are followed.

PrimaryRequirements:

  • StrongTelecom and/or BPO domain knowledge.
  • Abilityto liaise extensively with clients internal stakeholder.
  • Strong understanding of businessmetrics financial models and ROI analysis.
  • Handle client conversations with seniorstakeholders.
  • Experience of working with CXOlevel audience and performing analysis presenting reportsetc.
  • Excellent Presentation documentation andspreadsheet skills.
  • Ability to manage and ownproposals working in a strongly matrixed organization.
  • Excellent presentation and customerfacingskills.

SecondaryRequirements:

  • Ability toprioritize conflicting activities.
  • Broadknowledge of major outofbox platforms such as Amdocs IQGEO SFDCServiceNow etc.
Requirements
  • Min. Bachelors degree (in anyfield)
  • Excellent Presentation documentationand spreadsheet skills.
  • Telecom and/or BPOdomain knowledge

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