Manager - Client Value, Lean Digital Transformation

2 months ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 
Inviting applications for the role of Manager-Client Value, Lean Digital Transformation
In this role, you will be responsible for implementing the transformation agenda across units, support businesses deliver value for clients by ensuring adherence to Value Generation Roadmaps, leading Value Council discussions and ongoing delivery of LDT projects as per methodology and collaborating with team of MBB’s and BB’s. Also, you would be key in delivering Corporate LDT frameworks and corporate program dissemination within the units.
You must be curious and courageous to challenge the status quo with an eye for detail.
You should be comfortable working with cross functional teams.
 Responsibilities:
• Program manager for the governance of transformation and continuous improvement roadmap across Units/Segments
• Collaborate with Value Councils for evaluating projects completed in the Units/Segments
• Set up/ Run governance for target delivery across Units/Segments
• Support Vertical LDT Leaders in delivering organizational value imperatives.
• Actively participate in developing and maintenance of LDT Frameworks for the organization
• Drive accountability with team of Master Black Belts and Black Belts to deliver on priorities, ensure program standards are met on a week-over-week basis
Qualifications we seek in you
Minimum Qualifications
• Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital
• Relevant experience in the BPM/ Service Industry, with good experience in Lean, Six Sigma Quality methodology. Preferably Certified Green or Black Belt (GE/Genpact)
• Result oriented, Works with speed to translate strategy into “measurable” and achieve result
• Incessant Curiosity – question the status quo, find ways to make things better, probing, and analytical ability.
• Excellent communication and analytical skills
• Proven track record of collaborating with cross-functional groups to produce results
• Financial acumen - Understands commercial aspects and can quantify a business case for change delivering significant value impacting B/S or P/L 
Preferred Qualifications/ Skills 
• Must be flexible with work timings.

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