Customer Relationship Manager
4 weeks ago
Job Title: Customer Relationship Executive
Location: Whitefield, Bangalore, India
Company: Home Raaga
Job Type: Full-time
Salary Range: ₹20,000 to ₹25,000 per month
About Home Raaga:
Home Raaga is a distinguished real estate agency in Bangalore, known for its excellence in facilitating high-end real estate transactions. Our office in Whitefield is seeking a dedicated Customer Relationship Executive to enhance our post-sales services and maintain strong client relationships.
Requirements
Key Responsibilities:
- Manage and enhance customer relationships post-sale, ensuring a high level of customer satisfaction.
- Address customer queries and concerns promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure smooth execution of post-sale activities.
- Contribute to the development and implementation of customer service policies and procedures.
- Collect customer feedback and communicate it to the relevant teams for improvement.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Experience in customer service or related role
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer-focused with a problem-solving attitude.
- Proficiency in MS Office and CRM software.
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