Customer Relationship Manager

4 weeks ago


Bengaluru, India HomeRaaga Full time

Job Title: Customer Relationship Executive

Location: Whitefield, Bangalore, India

Company: Home Raaga

Job Type: Full-time

Salary Range: ₹20,000 to ₹25,000 per month

About Home Raaga:

Home Raaga is a distinguished real estate agency in Bangalore, known for its excellence in facilitating high-end real estate transactions. Our office in Whitefield is seeking a dedicated Customer Relationship Executive to enhance our post-sales services and maintain strong client relationships.

Requirements

Key Responsibilities:

  • Manage and enhance customer relationships post-sale, ensuring a high level of customer satisfaction.
  • Address customer queries and concerns promptly and effectively.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to ensure smooth execution of post-sale activities.
  • Contribute to the development and implementation of customer service policies and procedures.
  • Collect customer feedback and communicate it to the relevant teams for improvement.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • Experience in customer service or related role
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Customer-focused with a problem-solving attitude.
  • Proficiency in MS Office and CRM software.


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