Customer Relationship Officer

2 months ago

Bengaluru Karnataka, India GLOBAL INDIAN INTERNATIONAL SCHOOL Full time

**Roles & Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest offers in order to increase admissions.
- Expanding the client base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- maintaining reports
- Knowing your competition and strategizing accordingly.

**Customer Relationship Manager Requirements**:

- A bachelors degree
- A minimum of 3 years experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Must be ok for Nagpur Lawa location

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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