Customer Relationship Officer

2 weeks ago

Bengaluru Karnataka, India IPCS Global Full time

Job description : As a Customer Relationship Officer, you are expected to fulfill the below responsibilities Sales and Business Development
- Achieving collection targets of assigned streams.
- Lead Generation through cold calls and activities.
- Attend Walk-ins & counseling for various products.
- Converting Enquiries to Enrollment / Revenue proposition;
- Work on captive student’s upgrades and reference.
- Telephonic /online enquiry follow ups
- Maintaining Good conversions (average conversion across the state is 80%)
- Student fee collections & Follow Ups.
- Achieving weekly / monthly / quarterly / Yearly revenue Targets for the assigned products;
- Database maintenance/Database Calls.
- Coordinate with Area Office maintenance
- Responsible for the maintenance of the records & updating of sales figures and reports from time
- to time
- Responsible for in house marketing activities & sales promotions
- Daily/weekly /monthly reports / analysis of reports
- Competitor info and updates.
- Strive to Team building & team target achievement

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9072356664

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