Technical Specialist
1 month ago
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Networking Managed Services Engineer (L3) is responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. This role is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.This role may also contribute to / support on project work as and when required.
What you'll be doing
Key Roles and Responsibilities:
10+ years of hands-on experience in varied range of networking products including troubleshooting/ break fix and implementation.Routing Protocols OSPF Routing Policy and demonstrate knowledge of how to configure, troubleshoot, or monitor IGPs.BGP tweaks for internet edge & enterprise core routing (multiple-AS scenario), community, MED attributes, BGP routing policy, BGP troubleshoot and configuration and demonstrate knowledge of how to configure, troubleshoot, or monitor BGP.QoS (LLQ, CBWFQ) for prioritizing voice, video & business critical dataFunctionality of Junos CoS for Layer 2/3 networks, CoS processing on Junos devices and configure, troubleshoot, or monitor CoS for Layer 2 or 3 NetworksIOS and JunOS hardening for security,EVPN concepts, operation, or functionality of Junos EVPN. Expert configuration and troubleshoot EVPN Fabric, Route types, VXLAN, Multi-homing and configure, troubleshoot, or monitor EVPN.IPv6 network implementation, configuration and operation highly desired,working knowledge of Multicast routing in enterprise environment.
Other soft skills like good communication, deployment documentation for projects, analytical skills for troubleshooting are a must.
Knowledge, Skills and Attributes:
Academic Qualifications and Certifications:
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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