Helpdesk Senior Representative

Job Description Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by...

Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must...

Senior Service Desk AssociateEnglishIndia - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/emailin solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &...

Job DescriptionSenior Service Desk Associate EnglishIndia - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal...

Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &...

Senior Service Desk Associate  English  India - Hybrid working (Office and Hybrid (Office and Remote)) Competitive Salary & Benefits Role Overview The Service Desk SeniorAssociate advises and assists users over the phone/chat/email  in solving problems related to hardware, software, networks, and peripherals using available technology and internal...

Senior Service Desk Associate English India - Office WorkingCompetitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research,...

Job Description Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal...

Job Description -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between...

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and...

Job DescriptionMin 1-2 years of relevant experience in a technical support role.• Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications• Working knowledge of MS Office suite & Skype for business• Fair understanding of ITIL...

Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email  in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and...

Job Description Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service...

Responsibilities:Provide L1 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through telephone and email. This includes recognition, research, isolation, resolution, and follow-up steps.Act as a liaison between customers and internal departments to ensure timely and accurate resolution of...

About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are...

**HRO Contact Centre-Voice Roles!** **Work location**:Bangalore Karnataka, India **Education andEligibility Criteria: -** Minimum 15 yearsof regular education (10th + 12th + 3 years Graduation). Bachelor's degree inany discipline. Will need to match USHours - Night Shift. Basic computer knowledge required (MS- Office Applications) Work experience as...

Job Description :- Familiar with working on Windows 2003/Windows 2008, or Linux based distributions (preferably within a hosting environment) - A keen interest in networking and WAN technology- Must be able to demonstrate a customer first approach to support- The ability to liaise and communicate confidently and professionally with customer representatives...

Position: Medical Representative Qualification: Graduate with Life Science background (B. Pharm/B.Sc./M. Sc.) Experience: 2-5 years of relevant work experience in Pharmaceutical Product Sales Location: Bangalore **Responsibilities**: Developing an in-depth understanding of company products Scheduling appointments and selling the company's products to...

**3 - 7 Year**: **Bangalore**: *** - OPERATIONAL SUPPORT: - Respond to requests from the Helpdesk and support internal users on various desktop systems issues. Assess assigned severity levels and prioritize work accordingly. In some locations, (may) maintain print queues. - Provide extended technical support to local network or system users and troubleshoot...