Helpdesk Senior Representative

Job Listing: Helpdesk Senior Representative Location: Bengaluru/Bangalore Experience Required: 3-5 years We are seeking a skilled Helpdesk Senior Representative to join our team at Career Progress Consultants. If you have 3-5 years of relevant experience and are passionate about providing top-notch customer support, then this could be the perfect...

### : Helpdesk Senior Representative- Date: May 17, 2024- Location: Bangalore, KA, IN- Company: NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead...

### : Helpdesk Senior Representative- **Date:** May 17, 2024- **Location:** Bangalore, KA, IN- **Company:** NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a...

Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison...

Helpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...

Helpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...

Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must...

Job Description Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by...

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS...

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.Good troubleshooting knowledge of MS Windows, PC...

Senior Service Desk AssociateEnglishIndia - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/emailin solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &...

Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &...

Senior Service Desk Associate  English  India - Hybrid working (Office and Hybrid (Office and Remote)) Competitive Salary & Benefits Role Overview The Service Desk SeniorAssociate advises and assists users over the phone/chat/email  in solving problems related to hardware, software, networks, and peripherals using available technology and internal...

Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &...

Senior Service Desk Associate English India - Office WorkingCompetitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research,...

Job Description Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.Good troubleshooting knowledge of MS...

Job Description Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.Good troubleshooting knowledge of MS...

Job Description Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal...

Job Description Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote))Competitive Salary & BenefitsRole OverviewThe Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal...

Responsibilities:Provide L1 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through telephone and email. This includes recognition, research, isolation, resolution, and follow-up steps.Act as a liaison between customers and internal departments to ensure timely and accurate resolution of...