Key Account Manager-Modern Trade

3 weeks ago


Mumbai, India Abbott Full time

Place in Organisation

The KAM reports to the NAM MT (EPD). He/She works in tandem with other functions viz. Sales, Finance, Legal, Supply Chain, Marketing & Brands. He/she would assist the NAM of MT in handling the account portfolio. He/she can also independently manage some smaller chains or alternatively verticals in big chains.

Role & Responsibility

KAM will be Point of Contact for all Assigned Account’s Category Buying team. He/She will be responsible for smooth Operational Execution with his/her accounts. He/She will also be responsible for Customer Management, Sales & Market Share Growth from his/her accounts.

Key Responsibility:

Point of Contact for all Assigned Account – Building Relationship through regular engagement Customer Management – Improving Process, Understanding Accounts Need & their Expansion Plan. Set-up & Execute Terms of Trade (ToT) & Joint Business Plan (JBP) with assigned account and drive monthly, quarterly, and annual business Plan. Operational Execution – Getting Purchase Order, executing orders, collections on time. Tracking & Analysing – Fill-Rate Analysis & Intervention, Timely Settlement of Debit & Credit Notes. Data Collection, Analysis & Reporting – Timely Data Collection (Monthly Forecast, Off-Take, Inventory & Category Share). Assist the NAM in analyzing Data to draw meaningful inferences.Tracking Expiry & Returns Implementation of Strategic Initiatives in JBP Accounts – New Product Introduction (NPI)Right Product Assortment PlanningFocus Brand Opportunity AssessmentBrand Campaigns Coordinates with Internal Team (Marketing, Supply Chain, Division team etc.) for ensuring networks are on time for promotions, stocks, events, driving offtakes, etc.

Preferred Candidate:

Understanding of Modern Trade (Pharmacy Chain Business). Should be able to handle multiple Stakeholder. Pharma Marketing & Sales experience will be preferred. Candidate with High Business Acumen & Drive for Numbers Data Crunching and drawing inference from It.  Role required to travel for 5-7 Days in a Month.
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