Corporate Wellness Manager
4 weeks ago
Fitness Trainer for corporate wellness center
- Oversee the day-to-day operations of multiple fitness centres within the city and ensure facilities are maintained, clean, and well-equipped to provide a positive user service
- -- Foster a collaborative and high-performance team culture that aligns with our fitness values
- - Implement strategies to enhance user satisfaction and engagement across fitness centres
- - Drive initiatives to improve user service, resolve issues, and exceed user expectations
- - Monitor facility performance metrics, analyze data, and implement improvements to enhance User experience.
- - Recruit, train, and mentor staff, including fitness trainers, administrative personnel, and support staff.
- - Prioritize exceptional user service by implementing protocols for User interactions, feedback collection, and issue resolution. - Regularly evaluate User feedback and implement improvements to enhance overall satisfaction.
- - Regularly review performance metrics, analyze data, and create comprehensive reports for senior management.
- - Use data-driven insights to make informed decisions and recommendations for improvements.
Skillsets / Eligibility
- - Bachelor's degree in Business Administration, Sports Management, or a related field. Master's degree is a plus
- Proven experience in a leadership role within the fitness industry or a related field.
- - Excellent communication and interpersonal skills to build relationships with stakeholders, staff, and users.
- - Demonstrated ability to lead and inspire a diverse team and foster a positive work environment.
- - Knowledge of fitness trends, industry regulations, and user service best practices.
- - Attention to detail and strong organizational abilities.
- - Passion for wellness and a commitment to helping others achieve their health and wellness goals
Shift : rotational
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