India Call Centre Operator
4 months ago
Job Profile:
Ensuring Client retention and Satisfaction. Outbound / inbound Calling Generating client visit through follow up calls to existing clients. Proven Sales experience.Key expectations from the role:
Contact potential or existing customers to inform them about a product or service using scripts. Daily calling on Dialer and Manual calling which will be around approx. in a day. Ask questions to understand customer objections and convince them to visit stores/clinics for Sales. Enter and update customer information in the Excel & CRM. Handle grievances to preserve the company’s reputation. Facilitate future sales. Daily coordination with our clinical and field team to ensure the work is completed on timeQualification:
Bachelors
Skill Requirements
Excellent communication, soft skill to build customer rapport for effective interaction and interpersonal skills. Good knowledge of relevant computer programs (Auto dialers) & MS office. Proven track record of successfully meeting Tele sales goal. Ability to learn about products and services and describe/explain them to prospects. Cool-tempered and able to handle rejection. Flexibility and Ability to adjust to changing priorities in a fast-paced environment.-
India Call Centre Operator
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