Workplace Delivery Coordinator

3 months ago

Hyderabad, India JLL Full time

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Delivery Coordinator

Corporate Solutions

What this job involves:

OVERALL ROLE

This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works every time”, while maintaining safe working practices throughout all we do.

The role actively ensures the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workplace Experience team to ensure service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Transforming to the Workplace Team of the future

Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace

Operations Management

Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive workplace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of workplace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Client’s Property Services SharePoint When necessary raise risks to Workplace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations Resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so occupants come back to refreshed and clean workplace

Sound like you? To apply you need to have:

Ideal Experience

Excellent verbal and written communication skills A minimum of 3 years in the facility management industry/hospitality industry An added benefit would be a Bachelor’s degree in facilities management, building, business or other related field; however, this is not a must.

Other Personal Characteristics

Detail focused and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated

Total Rewards Program, competitive pay and benefits package.

Location:

On-site –Hyderabad, TS

Job Tags:

Deliverables Management, Employee Performance Evaluations, Standard Operating Procedure (SOP)

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  • Workplace Delivery Coordinator

    6 months ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Delivery Coordinator Corporate Solutions **What this job involves**: OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements...

  • Workplace Delivery Coordinator

    3 months ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Delivery Coordinator Corporate Solutions **What this job involves**: OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements...

  • Workplace Delivery Coordinator

    3 months ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Delivery Coordinator Corporate Solutions **What this job involves**: OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements...

  • Workplace Delivery Coordinator

    3 months ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Delivery Coordinator Work Dynamics **What this job involves**: OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works...

  • Workplace Delivery Coordinator

    3 weeks ago

    Hyderabad, Telangana, India JLL Full time

    Job SummaryJLL is seeking a highly proactive and detail-focused Workplace Delivery Coordinator to ensure workplace services are delivered to an agreed consistent standard. The ideal candidate will have a minimum of 3 years' experience in the facility management industry or hospitality industry and excellent verbal and written communication skills.Key...

  • Workplace Delivery Coordinator

    1 month ago

    Hyderabad, Telangana, India JLL Full time

    Transforming Workplace ServicesThis role is focused on delivering exceptional workplace services to our clients. As a Workplace Delivery Coordinator, you will be responsible for ensuring that our services meet the highest standards of quality and consistency.Key Responsibilities:Proactively manage and coordinate workplace services to ensure timely and...

  • Workplace Delivery Coordinator

    4 weeks ago

    Hyderabad, Telangana, India JLL Full time

    Transforming Workplace Experience At JLL, we empower our clients to shape a brighter future by delivering exceptional workplace experiences. As a Workplace Delivery Coordinator, you will be part of our team that is passionate about creating spaces that inspire and connect people. About the Role This is a proactive and detail-focused role that ensures...

  • Workplace Service Delivery Specialist

    3 days ago

    Hyderabad, Telangana, India JLL Full time

    Transform Your Career with JLL">We are seeking a highly motivated Workplace Service Delivery Specialist to join our dynamic team at JLL. This role will be based in Hyderabad, TS.About the RoleThis is an exciting opportunity to work in a proactive and detail-focused environment, ensuring workplace services are delivered to an agreed consistent standard. You...

  • Manager IT

    3 weeks ago

    hyderabad, India FSL Full time

    Job Description About the Role IT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed...

  • Manager IT

    3 weeks ago

    hyderabad, India FSL Full time

    Job DescriptionAbout the RoleIT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed service...

  • Manager IT

    3 weeks ago

    hyderabad, India FSL Full time

    Job DescriptionAbout the RoleIT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed service...

  • Manager it

    3 weeks ago

    Hyderabad, India FSL Full time

    Job DescriptionAbout the RoleIT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed service...

  • Manager IT

    3 weeks ago

    Hyderabad, India FSL Full time

    Job Description About the RoleIT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed service...

  • Manager IT

    3 weeks ago

    hyderabad, India FSL Full time

    Job Description About the Role IT Service Delivery Management and Governance: Manage workplace service delivery, ensuring high levels of performance and user satisfaction. Implement IT service management policies and procedures. Have strong governance to manage services delivered via partner(s) and ensure compliance to contractual commitments, agreed...

  • Assistant Workplace Delivery Manager-2

    2 months ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Assistant Workplace Delivery Manager Corporate Solutions **What this job involves**: Overall Role This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on...

  • Chief Architect, Workplace Delivery Team

    4 days ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Architect to lead our Workplace Delivery team. This role involves defining the right technology tools, infrastructure, and technical roadmap for operations and tooling.

  • Workplace Ambassador

    7 months ago

    Hyderabad, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Ambassador Work Dynamics **What this job involves**: Overall Role This position is responsible for creating “Delight” by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workplace. The...

  • Workplace Experience Enabler

    6 days ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Experience Enabler Work Dynamics **What this job involves**: Overall Role This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works...

  • Delivery Coordinator

    4 weeks ago

    Hyderabad, Telangana, India Brihaspathi Technologies Pvt Full time

    Key Responsibilities:We are seeking a skilled Delivery Coordinator to join our team at Brihaspathi Technologies Pvt. The ideal candidate will have a strong background in logistics and be able to effectively coordinate deliveries within the city.Requirements:Must have a two-wheeler and be willing to travel within the cityAbility to download materials at...

  • Workplace Experience Strategist

    6 hours ago

    Hyderabad, Telangana, India JLL Full time

    JLL is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.As a Workplace Experience Strategist, you will play a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace...