Executive Housekeeper and Sustainability Leader

4 weeks ago

Udaipur, India FAIRMONT Full time
Job Description

Oversee the operational requirements of the Housekeeping, Laundry and Horticulture teams ensuring the highest standards of excellence at all times, whilst maintaining a professional and well-organized services.

  • Compile Standard Operating Procedures for all areas of responsibility, ensuring that they are periodically updated
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that residents enjoy an impeccable housekeeping product and that services offered by housekeeping teams are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel under his/her responsibility and share results with her team including his/her Superiors
  • Work with Director of Engineering to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Conduct monthly team meetings and daily briefings with operational managers
  • Manage all outside contractors relating to his/her department ensuring they follow all hotel policies
  • Ensure that staff rosters are produced in accordance with business requirements
  • Oversee operations of Laundry and Linen, Flower and Decoration, Horticulture, minibar
  • Perform related duties and special projects assigned, including Duty Management
  • Maintenance of all FFE & OS&E Supplies
  • Overall in charge of Housekeeping department
  • Prepare all departmental budgets and manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
  • Ensure all OH&S legislation, policies and procedures are adhered to
  • Be familiar with property safety, first aid and fire and emergency procedures
  • Log security incidents and accidents in accordance with hotel requirements

Qualifications

  • Overall minimum 15 years of experience in Luxury resorts and minimum 3 years in a similar role.
  • Pre Opening exposure, remote location work, high volume hotel experience is desirable.
  • Indian nationals only


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