Business Analyst, Global Command Center

3 weeks ago

Hyderabad, India ADCI HYD 20 SEZ Full time
Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and drive analysis to answer complex business questions.

Key job responsibilities
•Interfacing with business team to gather and present data.
•Enabling effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
•Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities
•Designing new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability
•Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
•Manage high severity requests by collaborating with different teams to mitigate risks to metrics, customer experience and associate experience
•Plan and execute the identified projects by working with various teams

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL

PREFERRED QUALIFICATIONS

- Experience working with Tableau
- Experience using very large datasets
- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience

  • Business Analyst, Global Command Center

    5 days ago

    Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process...

  • Business Analyst, Global Command Center

    6 days ago

    Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process...

  • Business Analyst, Global Command Center

    2 months ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process...

  • Business Analyst, Global Command Center

    3 weeks ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process...

  • Business Analyst, Global Command Center

    2 months ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process...

  • Analyst - Global Command Center

    1 month ago

    Hyderabad, India ADCI HYD 13 SEZ Full time

    Love data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.The WFS CS Planning organization owns the end-to-end workforce planning and execution of Amazon's candidate...

  • Program Manager, Global Command Center

    1 month ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for a people to fix the issues impacting customer...

  • Program Manager, Global Command Center

    1 month ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for a people to fix the issues impacting customer...

  • Senior Program Manager, Global Command Center

    1 month ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon's Customer Service (CS) organization is seeking an experienced Program Manager to join the...

  • Senior Program Manager, Global Command Center

    1 month ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon's Customer Service (CS) organization is seeking an experienced Program Manager to join the...

  • Senior Program Manager, Global Command Center

    6 days ago

    Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon's Customer Service (CS) organization is seeking an experienced Program Manager to join the...

  • Program Manager, Global command center APAC and ME

    2 weeks ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    Amazon.com's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program...

  • Program Manager, Global command center APAC and ME

    6 days ago

    Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time

    's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program management...

  • Command Center Executive

    7 days ago

    hyderabad, India Pinkerton Consulting & Investigations, Inc. Full time

    Command Centre Executive will be responsible tob> /b>Execute continuous operational use of CCTV and Access Control System (ACS) within the respective Command Center. Essential Functions: 1. Represent Pinkerton's core values of integrity, vigilance, and excellence. 2. Periodic review of functions/system updates of CCTV and its working...

  • Security Incident Commander Ii

    2 months ago

    Hyderabad, India Uber Full time

    **About the Role** Uber's Security Response and Investigations (SRI) team is the cybersecurity incident response body at Uber. SRI responds to security incidents and mitigates security threats across the company. The SRI team is made of three teams: SOC (Security Operations Center), Investigations and Automation, and Incident Command. You will be joining...

  • Program Manager, Global command center APAC and ME

    1 month ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    Amazon.com's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program...

  • Program Manager, Global command center APAC and ME

    3 weeks ago

    Hyderabad, India ADCI HYD 20 SEZ Full time

    Amazon.com's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program...

  • Program Manager, Global command center APAC and ME

    3 weeks ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    Amazon.com's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program...

  • Program Manager, Global command center APAC and ME

    1 month ago

    hyderabad, India ADCI HYD 20 SEZ Full time

    Amazon.com's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program...

  • Program Manager, Global command center APAC and ME

    5 days ago

    Hyderabad, Telangana, India Amazon Full time

    's World Wide Capacity Planning team is seeking a highly skilled and motivated individual to help drive down CS costs. Our teams' objective is to manage all incoming contact volumes and associate capacity at our customer service centers worldwide.An ideal candidate has a background in customer service, Workflow Management and excellent program management...