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Business Analyst, Global Command Center

4 months ago

hyderabad, India ADCI HYD 20 SEZ Full time
Are you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and drive analysis to answer complex business questions.
Key job responsibilities
•Interfacing with business team to gather and present data.
•Enabling effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
•Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities
•Designing new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability
•Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
•Manage high severity requests by collaborating with different teams to mitigate risks to metrics, customer experience and associate experience
•Plan and execute the identified projects by working with various teams
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL

PREFERRED QUALIFICATIONS

- Experience working with Tableau
- Experience using very large datasets
- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience