Current jobs related to Program Manager, Global command center APAC and ME - hyderabad - ADCI HYD 20 SEZ
-
Hyderabad/ Secunderabad, India timesjobs Full timeAre you passionate about creating customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working across diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for people to fix the issues affecting customer...
-
Command Center Executive
4 months ago
Hyderabad, Telangana, India Pinkerton Full timeWe are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...
-
Security Incident Commander Ii
3 months ago
Hyderabad, India Uber Full time**About the Role** Uber's Security Response and Investigations (SRI) team is the cybersecurity incident response body at Uber. SRI responds to security incidents and mitigates security threats across the company. The SRI team is made of three teams: SOC (Security Operations Center), Investigations and Automation, and Incident Command. You will be joining...
-
hyderabad, India Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR52582 Director, Global Procurement Program and...
-
Hyderabad, India Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR52582 Director, Global Procurement Program and...
-
hyderabad, India Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR52582 Director, Global Procurement Program and...
-
Program Manager- Global Planning
3 months ago
hyderabad, India Amazon Dev Center India - Hyderabad - A85 Full timeJob DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer...
-
Program Manager- Global Planning
1 day ago
hyderabad, India Amazon Dev Center India - Hyderabad - A85 Full timeJob Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer...
-
Program Manager- Global Planning
3 months ago
Hyderabad, India Amazon Dev Center India - Hyderabad - A85 Full timeJob Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer...
-
Regional Data Center Project Manager
4 months ago
Hyderabad, India Microsoft Full timeOverview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Data Center Project Manager. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional...
-
Incident Commander for The Network Focused IT
3 months ago
Hyderabad, Telangana, India Qualcomm Full time**Company**: Qualcomm India Private Limited **Job Area**: Information Technology Group, Information Technology Group > IT Engineering **General Summary**: Qualcomm IT is looking for the Incident Commander for their Network Focused IT Operations Center (ITOC), based out of Hyderabad, India. High Level Job Responsibilities: - Work as an Incident Commander...
-
Global Category Manager
6 days ago
Hyderabad, India TJX Global IT India Full timeAbout TJX: At TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...
-
Global Category Manager
1 day ago
hyderabad, India TJX Global IT India Full timeAbout TJX: At TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...
-
Staff Technical Program Manager
1 week ago
Hyderabad, India ServiceNow Full timeJob DescriptionTeam: UTG PMOJoin the hottest name in enterprise software today! ServiceNow, the fastest-growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management.ServiceNow’s UTG...
-
Staff Technical Program Manager
1 week ago
Hyderabad, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...
-
Staff Technical Program Manager
22 hours ago
Hyderabad, India ServiceNow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...
-
Command Centre Agent
3 months ago
Hyderabad, India DAZN Full time**Job Title**: - Command Centre Agent**Location**: - Hyderabad, India**Schedule**: - Full-Time, Permanent**Team**: - Customer Service**Department**: - Operations**What's your new role about?**: - Disrupting an industry is an ambitious challenge! DAZN are playing more hours of live sports than any other broadcaster anywhere in the world and we are on a...
-
MES Lead Developer
4 weeks ago
Hyderabad, India ArcelorMittal Digital Consulting Full timeRole – MES Lead DevelopmentExperience – 8 to 10 yearsJob DescriptionAn opportunity for seasoned Manufacturing Execution System (MES) SME, who has demonstrated strong capability in various aspects of manufacturing processes.Integrate commercial MES Product line into an existing heterogeneous IT Landscape. The rollout will be executed in waves in several...
-
Program Manager, Global Supplier Diversity
4 months ago
hyderabad, India Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR50529 Program Manager, Global Supplier Diversity...
-
Program Manager, Global Supplier Diversity
4 months ago
Hyderabad, India Micron Full timeOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR50529 Program Manager, Global Supplier Diversity...
Program Manager, Global command center APAC and ME
4 months ago
An ideal candidate has a background in customer service, Workflow Management and excellent program management skills. He/she has the ability to drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high pressure environment.
Job Responsibilities
- Working on the different functional areas within Global Command Center.
- Responsibilities include maintaining constant communication with site operations, senior leadership, technology teams and other internal clients on status of customer experience across different business lines. This would involve working with learn various tools which are used to obtain information required by the parties in question.
- Handling exceptions wherein there is a deviation from the plan due to issues at sites, vendors or incoming volumes.
- Suggesting changes for improvement of processes and amending SOPs once these are approved
- Project Management - Identifying requirements and working with Software teams to improve tools and suggest automation possibilities
- Identifying recurring instances of exceptions and taking actions to eliminate the root causes
- Working on trend analysis to help with scheduling
- Generating metrics and analyzing these to identify problem areas and suggest improvements
- Assisting in training new hires
Amazon is an equal opportunity employer
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules