Senior Learning and Development Partner

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Position Title: Senior Learning and development Partner

Job Location: Bangalore, KA-India

Role Definition
Leads the design, implementation and support of staff development and career planning initiatives and practices.

Responsibilities
• Establishing and maintaining processes for assessing changing business needs for people and organizational development programs.
• Providing consulting services on design and development of large-scale or complex solutions for addressing professional skills gaps, leadership, and organizational development issues.
• Designing programs and solutions for global, multiple organization, or cross-functional learning and development initiatives which support business goals.
• Implementing programs with efficient use of resources, including negotiating with vendors and adopting technology solutions, to achieve learning goals and business outcomes.
• Evaluating new and existing curriculum/learning solutions, including pilot and experimental programs, and recommending appropriate approaches for scaling or improving development programs for enterprise application.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Level Extensive Experience:
• Analyzes and fully documents client requirements.
• Applies experience to developing and executing multiple consulting assignments.
• Works with client to identify alternative solutions and associated pro's and con's.
• Prepares proposals and presentations for a consulting opportunity.
• Manages all aspects and phases of a consulting relationship.
• Monitors consulting assignments versus expectations.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Working Knowledge:
• Develops basic persuasive arguments.
• Discusses organizational culture around providing input on decisions.
• Uses active listening skills and probing techniques to surface opportunities to influence.
• Identifies who the decision makers are and how they receive information.
• Regularly presents ideas or suggestions to associates in persuasive terms.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.
Instructional Design: Knowledge of relevant instructional design concepts and processes; ability to design instructional content to meet the learning needs of a target population.
Level Extensive Experience:
• Evaluates the cost-benefit ratio of alternative instructional design models and methodologies.
• Analyzes key considerations for conversion of CBT or classroom courses to web-based delivery.
• Creates detailed specifications for development, implementation, and maintenance of instructional design subject matter.
• Advises on instructional design for both large and small units of subject matter.
• Coaches on assessment processes and how to determine topics appropriate for a given learning environment.
• Consults on alternative delivery methods and their implications for learning.

Training Delivery : Knowledge of methods and tools of training delivery; Ability to deliver learning solutions for desired training outcomes
Level Extensive Experience:
• Evaluates the benefits and drawbacks of each delivery mechanism for various training programs.
• Coordinates the delivery of training sessions and their associated activities.
• Monitors the progress of training session delivery to ensure training schedules are followed.
• Evaluates the quality of training delivered throughout the organization.
• Coaches junior colleagues in choosing proper delivery methods for complicated training situations.
• Collaborates with other functions to adjust training delivery in light of practical requirements.

Training Needs Analysis: Knowledge of tools, techniques and methods of training needs analyses; ability to identify what people need to learn for successful individual and organizational performance.
Level Extensive Experience:
• Manages training assessment programs for large groups or departments.
• Consults on advanced approaches to analyzing training needs.
• Advises on multiple and varied types of training needs analysis.
• Evaluates the structure and content of training needs questionnaires.
• Coaches others on the application of training needs assessment techniques.
• Develops training needs assessment forms or instruments.

Training Solution Development: Knowledge of training solution development procedures, tools and techniques; ability to utilize the knowledge for developing a solution to stated training needs.
Level Extensive Experience:
• Consults on the benefits and drawbacks of alternative training development approaches.
• Formulates solutions for similar training needs of various groups to eliminate redundancies.
• Implements the training solution development processes and policies.
• Develops multiple training programs according to specific training needs.
• Advises others on how to control the training costs effectively.
• Teaches others new tools and techniques for developing training solutions.

Training Technologies: Knowledge of training tools and techniques; ability to utilize software, technologies and applications for the creation and development of training programs and processes.
Level Extensive Experience:
• Evaluates key operational issues and considerations for various training technologies.
• Controls yearly budget for the optimization of training technologies.
• Develops technologies which support distributed and distance learning.
• Analyzes the cost/benefit ratios for current and prospective technologies.
• Advises on the selection of e-learning systems for online training programs.
• Consults on the effects of using various applications to develop training processes.