ServiceNow Lead/Architect

4 months ago

Coimbatore South, India NATLEX Technology Solutions Pvt Ltd Full time

Role Responsibilities: 

  • The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet the business requirements 
  • Development of ITSM & any other application, custom apps in ServiceNow Platform following best development practices 
  • Support other developers in their work to integrate existing systems with ServiceNow  
  • Strong hands-on ServiceNow implementation or development experience with full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM 
  • ServiceNow implementation of ITBM, GRC, HRSD modules will be added advantage 
  • ServiceNow upgrade hands-on will be added advantage 
  • Very good knowledge of the ITSM process 
  • Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client 
  • Exceptional Interpersonal Skills & Ability to work independently and with a team 


Requirements
  • Candidate should have the ability to perform in a dynamically changing environment. 
  • Should have prior hands-on working experience in ServiceNow platform 
  • ServiceNow Platform Configurations and  ServiceNow Scripting, Best practices 
  • Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage 
  • Ability to work with clients and partners directly and handle crunched timelines 
  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.   

Certifications 

  • ServiceNow Certified System Administrator (Desired) 
  • ITIL Certifications (desired) 
  • At least 1 mainline ServiceNow Implementation Certification (Desired) 

Experience & Background 

  • BE/B-Tech/MCA/BSc/BCA 
  • 5+ years of IT industry experience. 
  • Implementation/customization experience on ServiceNow 
  • ITIL/ServiceNow 
  • Certifications will be an added advantage. 
  • Set up standards for quality control; measure and report performance against those standards 
  • Exposure on Service Now integration protocols with other application/systems 
  • Excellent attention to details, ability to multitask, and effective time management skills 
  • Knowledge of web based development languages; specifically JavaScript, Ajax 


Benefits

What we Offer

  • Above industry-average remuneration
  • Excellent learning & career progression
  • Paid Time Off - Holidays / Vacation
  • WFH / Flexible Schedule
  • Health Insurance coverage (Family as well)
  • Bonus & Incentives
  • Free Industry-leading training, certification and support
  • Employee Recognitions & Teaming Activities


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