Collection Manager

3 months ago


New Delhi, India STAFFIAA Full time

Job Title:Collection Manager (Individual Role)

Product: HL/LAP BL/PL(Affordable Loans)

CTC: Upto 10 LPA

Location: Delhi

Overview:

As a Collection Manager you playa crucial role in managing the company's outstanding debts.You will be responsible for contacting clients/customers tofacilitate payment of overdue invoices negotiating paymentarrangements and maintaining accurate records of all collectionactivities. The successful candidate will possess strongcommunication and negotiation skills as well as a keen attention todetail.

Responsibilities:

  • Contact customers via phone Email orin person to collect outstanding debts.

  • Negotiate payment plans or settlementsfollowing company policies and procedures.

  • Document all activities and maintain anaccurate record of communication.

  • Follow up on delinquent accounts and implement collectionstrategies to maximize collection.

  • Handle customer inquiries & resolve issues relatedto outstanding debts professionally and courteously.

  • Ensure compliance with all legaland regulatory requirements regarding debt collectionpractices.

Qualifications:

  • Bachelor’s Degree in anyfield.

  • Minimum of 5 yearsof work experience in a collectionrelated field.

  • Strong negotiation andcommunication skills both verbal and written.

  • Ability to work independently and as part of ateam.

  • Excellentorganizational skills and ability to prioritize tasksefficiently.

  • Proficientin Microsoft Office Suite.


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