Debt Collections Manager

1 month ago


New Delhi, India VCATCH Full time

Company Overview

VCATCH, a premier BPO firm headquartered in Bangalore, is renowned for its Six-Sigma standards and core management expertise. Our extensive experience spans across industries such as Ed-tech, E-commerce, FMCG, real estate, and more. We offer cost-effective, state-of-the-art call center services designed to maximize ROI. With a dedicated team of 51-200 employees, VCATCH is committed to providing exceptional customer experiences. Visit our website at vcatch.in.


Job Overview

We are seeking a Mid-Level Debt Collections Manager to join our team on a full-time basis. The position is open in various major cities including Delhi, Cochin, Kolkata, Ahmedabad, Hyderabad, Mumbai, and Bangalore. The ideal candidate will possess 4 to 6 years of relevant experience and will be responsible for managing debt collection operations, ensuring optimal recovery rates, and maintaining effective agency relationships.


Qualifications and Skills

  • Agency Relationship Management (Mandatory skill) - Proven expertise in maintaining relationships with debt collection agencies to achieve collection targets.
  • Debt Recovery (Mandatory skill) - Comprehensive knowledge and experience in recovering outstanding debts efficiently and effectively.
  • Microsoft Excel (Mandatory skill) - Proficiency in Excel for data analysis, reporting, and tracking recovery progress.
  • Strong communication skills - Ability to communicate effectively with clients and team members to ensure smooth operations.
  • Negotiation skills - Excellent negotiation abilities to maximize debt recovery while maintaining customer relationships.
  • Problem-solving skills - Capable of identifying issues and implementing solutions promptly to enhance collection success.
  • Debt Collection - In-depth knowledge and prior experience in debt collection processes and strategies.
  • Visiting customers - Ability to efficiently manage and conduct on-site visits to negotiate and secure payments.


Roles and Responsibilities

  • Manage and oversee the debt collection team to ensure efficient and effective recovery of outstanding debts.
  • Develop and implement strategies to enhance collection rates and reduce default levels.
  • Maintain strong and effective communication with clients and stakeholders to facilitate successful debt recovery operations.
  • Analyze and utilize data from Microsoft Excel to track and report on debt recovery performance.
  • Handle escalated collection cases, working collaboratively with agencies and teams to resolve issues.
  • Conduct periodic visits to defaulting clients to negotiate payment solutions and recover debts.
  • Foster positive relationships with debt collection agencies to optimize recovery processes and results.
  • Ensure compliance with legal and regulatory standards across all debt collection activities.


  • Delhi, Delhi, India White Lotus Connect Full time

    We Are Hiring Tele-Calling Executives And Field Executives For The Collection Process Of Multinational, Indian Banks And NBFC's. You Will Be Responsible For Calling and Collecting The Outstanding Dues Of The Customers. DRA-CERTIFIED (Debt Recovery Agent) Executives Are Preferred. **Responsibilities**: As a Debt Recovery Agent, your primary...


  • New Delhi, India Smartmovess consultant zone Full time

    hiring for debt collection executive Third party debt collection work from home Five days working night shift PKG upto 38k plus incentives should have own laptop or desktop and wifi FRESHERS CANNOT APPLY those without laptop/wifi cannot apply International debt collection experience required min 1yr Immediate joiner telephonic...

  • Collection Manager

    4 weeks ago


    New Delhi, India STAFFIAA Full time

    Job Title:Collection Manager (Individual Role)Product:HL/LAP BL/PL(Affordable Loans)CTC:Upto 10 LPALocation:DelhiOverview:As a Collection Manager you play a crucial role in managing the company's outstanding debts. You will be responsible for contacting clients/customers to facilitate payment of overdue invoices negotiating payment arrangements and...


  • Rani Bagh, Delhi, Delhi, India Shiva Paper and pulp Pvt Ltd Full time

    Summary: As a Collections Executive, you will be responsible for **chasing outstanding debts, building strong relationships with customers, and achieving collection targets**. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve conflicts. A finance collection executive's job...

  • Collection Manager

    2 months ago


    New Delhi, India STAFFIAA Full time

    Job Title: Collection Manager (Individual Role) Product: HL/LAP BL/PL (Affordable Loans) CTC: Upto 10 LPA Location: Delhi Overview: As a Collection Manager you play a crucial role in managing the company's outstanding debts. You will be responsible for contacting clients/customers to facilitate payment of overdue invoices...

  • Collection Manager

    1 month ago


    new delhi, India STAFFIAA Full time

    Job Title: Collection Manager (Individual Role) Product: HL/LAP BL/PL (Affordable Loans) CTC: Upto 10 LPA Location: Delhi Overview: As a Collection Manager you play a crucial role in managing the company's outstanding debts. You will be responsible for contacting clients/customers to facilitate payment of overdue invoices negotiating...

  • Collection Manager

    4 weeks ago


    new delhi, India STAFFIAA Full time

    Job Title: Collection Manager (Individual Role) Product: HL/LAP BL/PL (Affordable Loans) CTC: Upto 10 LPA Location: Delhi Overview: As a Collection Manager you play a crucial role in managing the company's outstanding debts. You will be responsible for contacting clients/customers to facilitate payment of overdue invoices...

  • Debt Collection

    5 months ago


    Delhi, Delhi, India MMJ Talent Tech Private Limited Full time

    **Requirements**: - **Contract Management**: Specialized in managing contracts with a keen focus on terms, billing milestones, breach resolution, and payment terms. - **Debt Reporting**: Proficient in creating and analyzing debt reports, emphasizing ageing blocks and bad debt metrics. Utilize key financial metrics like Days Sales Outstanding (DSO) for...

  • Collection Executive

    5 months ago


    New Delhi, India Mahashakti Financiers Ltd. Full time

    **Job brief** We are searching for a bold and conscientious Collections Officer to contact defaulters on loans and work with them to develop plans to pay those debts back. Collections Officers must also be willing to start legal proceedings against those who refuse to comply with debt recovery programs. Some relevant skills for collections officers may...

  • Collection Manager

    3 months ago


    New Delhi, India STAFFIAA Full time

    Job Title:Collection Manager (Individual Role)Product: HL/LAP BL/PL(Affordable Loans)CTC: Upto 10 LPA Location: Delhi Overview: As a Collection Manager you playa crucial role in managing the company's outstanding debts.You will be responsible for contacting clients/customers tofacilitate payment of overdue invoices negotiating paymentarrangements and...


  • New Delhi, India VCATCH Full time

    Job OverviewWe are seeking an experienced Assistant Manager Collections to join our team at VCATCH. As the Assistant Manager Collections, you will be responsible for overseeing and managing the collections process in our organization. You will work closely with the collections team to ensure timely and efficient collection of outstanding debts while...


  • New Delhi, India IDFC FIRST Bank Full time

    Role/ Job Title: Debt Manager-Flows- Micro Finance  Function/ Department: Debt Management- Flows- Micro Finance Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is...


  • New Delhi, India IDFC FIRST Bank Full time

    Role/ Job Title: Debt Manager-Flows- Personal Loan Function/ Department: Debt Management- Flows- Personal Loan Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is...


  • Janakpuri, Delhi, Delhi, India Virtualteam Finserv Private Limited Full time

    Key Responsibilities: ❖Client Identification: Utilize various online platforms to identify clients with outstanding debts. Conduct thorough research to gather relevant information about clients and their financial status. ❖Data Management: Maintain an organized database of clients, their outstanding dues, and other relevant information. Regularly...


  • Delhi, Delhi, India VCATCH Full time

    Company OverviewVCATCH, a leading BPO firm, is recognized for its commitment to excellence and customer satisfaction. Our expertise spans across various industries, including Ed-tech, E-commerce, FMCG, and real estate. We offer tailored call center services designed to enhance customer experiences. With a dedicated team, VCATCH strives to deliver exceptional...


  • Delhi, Delhi, India VCATCH Full time

    Company OverviewVCATCH, a leading BPO firm, is recognized for its commitment to excellence and customer satisfaction. Our expertise spans across various industries, including Ed-tech, E-commerce, FMCG, and real estate. We offer innovative call center services designed to maximize ROI.Job OverviewWe are seeking a Mid-Level Debt Collections Manager to join our...


  • Uttam Nagar, Delhi, Delhi, India Virtualteam Finserv Private Limited Full time

    **Eligibility** **Intermediate/ Fluent English** **Responsibilities**: ❖Client Identification: Utilize various online platforms to identify clients with outstanding debts. Conduct thorough research to gather relevant information about clients and their financial status. ❖Data Management: Maintain an organized database of clients, their outstanding...


  • Delhi, Delhi, India VCATCH Full time

    About the RoleVCATCH is seeking a seasoned Debt Recovery Specialist to manage debt collection operations and ensure optimal recovery rates.The ideal candidate will possess 4 to 6 years of relevant experience and will be responsible for maintaining effective agency relationships and negotiating debt recovery.Key Responsibilities:Manage debt collection team to...


  • Delhi, Delhi, India VCATCH Full time

    Debt Collection RoleAt VCATCH, we are committed to excellence in customer service. Our team of professionals works tirelessly to ensure that our clients receive the best possible experience. As a Debt Recovery Specialist, you will play a crucial role in helping us achieve this goal. The ideal candidate will possess 4 to 6 years of relevant experience and...


  • Delhi, Delhi, India VCATCH Full time

    Company OverviewVCATCH, a leading Business Process Outsourcing (BPO) firm, has established itself as a pioneer in delivering Six-Sigma standards and core management expertise. With a rich experience spanning across diverse industries, including Ed-tech, E-commerce, FMCG, real estate, and more, we offer innovative, cost-effective call center services that...