Global Contingent Workforce Program Manager
6 months ago
Resposiblities
Lead a global Contingent Workforce (CW) program, from design to implementation, to ensure the organization, process and model supports the business needs Partner with internal stakeholders (Talent Acquisition, HR, Procurement Legal and IT) to build and maintain all processes to support the CW program across all geographies Develop and manage strong governance, standard operational procedures (SOPs) as well as service delivery metrics (SLAs and KPIs) Manage the day-to-day functions of the Managed Service Provider (MSP) and Vendor Management System (VMS) Manage the MSP relationship to ensure excellent customer service, compliance, process simplification in order to maximize the effectiveness of the program Responsible for all program compliance management including the creation and implementation of policy documentation, training and communication Serve as point of escalation internally for complex CW program issues Lead all global contingent workforce projects and initiatives Maintain a competitive understanding of best practices and emerging trends (specifically in life sciences and diagnostics industry) to recommend enhancements to the program Leverage CW-related data and metrics to proactively identify and recommend opportunities for improvement Oversee contractor compliance, including proper classifications of staff augmentation, payrolling, 1099, SOW workers Partner with the MSP to create a preferred staffing model and partner programs, including, but not limited, to college interns, diversity initiatives, and direct hiring Work with key stakeholders to ensure the onboarding and off boarding of non-employees are aligned to our company values and follows company policies and external governing entitiesBasic qualifications:
Bachelor’s Degree 5+ years of experience managing a global contingent workforce program, ideally in a high-growth company Minimum of 3 years’ experience in the engagement processes (sourcing, contracting, onboarding, escalation management) for all non-employee contractors Project management experience which includes leading, planning, organizing and implementing multi-component programs Experience communicating and influencing decisions at the senior leadership level and challenging the “status quo” Ability to multi-task and has excellent communication as well as presentation skills Proven experience working cross-functionally with all levels of management, both internally and externally Advance knowledge in Microsoft Office applications - Word, Excel, PowerPoint Prior experience and proficiency with Workday Experience with Vendor Management Systems (VMS) integrationsVMS offerings, such as Wand, Fieldglass, Beeline.Preferred Qualifications:
Advance Degree or MBA Experience with global contingent workforce programs Knowledge of EMEA and APAC regulations and laws Experience working with or in support of diverse communities or working in companies with a global base Certified Contingent Workforce Professional (CCWP)-
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