Team Lead College Coordinator

3 months ago


Mumbai, India IIDE Full time
Jobdescription

Weare seeking an experienced resource to manage BDB operations at 23colleges representing IIDE at the college level. The candidate willnetwork with various stakeholders such as deans faculties teachersand students ensuring smooth coordination and effectivecommunication.


ResponsibilitiesandDuties:


ManageGoogle calendars for trainers

Overseethe LMS (Learning ManagementSystem)

Provide ongoing guidance totrainers addressing questions andproblems

Monitor course progress andprovide feedback to teaching staff asneeded

Coordinate with students viacalls emails and WhatsApp

Counselstudents for their course inquiries at colleges (between June andAugust)

Work from 34 locations inMumbai (College and IIDE AndheriCampus)

Handle college operationsefficiently across multiplecolleges


Requirements:


Experienceand Qualifications:

38 years ofexperience

Fluent in written andspoken English

Excellent interpersonalcommunication skills

Interest in salesand counseling

Knowledge of CRM andEdTech work experience

Proficient inMS Office and GoogleSheets

Understanding of LMSfunctionality

Familiarity with NEP(National Education Policy) and collegeoperations

Willingness to travelacrosscolleges


ExpectedDeliverables/KPIs:

Achieve batchstrength through studentcounseling

Conduct 23 hours of dailystudent communication during the admissionseason

Manage the student journey fromadmission to coursecompletion



Required Experience and Qualifications: Excellent written andspoken communication skills (English proficiency) Multi-taskerShould be well versed with Google Workspace (Sheets, Docs, GDS,etc.) Knowledge of the WA messenger, ZOOM, and automation emailsoftware (GMass, Mail Merge) Written and Verbal communication inthe English language is a must Mumbai Residents Only Work timings :10:15 am- 7:15 pm Monday to Saturday 1 weekday off

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