L2 Remote Support

Major Activities for End user computing support includes: •Remote Install, Move, Add and Change activities (IMAC) •Remotely Managing Incidents (Break/ fix) activities like - Hardware, OS, Layered apps, VDI end user users and printers •Handling On boarding Off boarding, Miscellaneous requests for AD and messaging through Irving ITSM tool...

Position: L2 Support Experience: 2- 4 years Shift : Rotational (For night Shift –shift allowances will be paid ) Work Mode: Hybrid Desired Candidate Profile:1. Definitive source of knowledge, technique, and expertise of operations 2. Strong knowledge of frontend technologies (react native knowledge preferred)3. Knowledge of backend technologies 4....

Position: L2 Support Experience: 2- 4 years Shift : Rotational (For night Shift –shift allowances will be paid ) Work Mode: Hybrid Desired Candidate Profile:1. Definitive source of knowledge, technique, and expertise of operations 2. Strong knowledge of frontend technologies (react native knowledge preferred)  3. Knowledge of backend...

Implement and maintain monitoring solutions to proactively identify issues.Respond to alerts promptly and take necessary actions to prevent service disruptions.Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions.Identify areas for improvement in processes, automation, and tooling.Collaborate with DevOps teams to...

Should have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets...

Implement and maintain monitoring solutions to proactively identify issuesRespond to alerts promptly and take necessary actions to prevent service disruptionsMaintain comprehensive documentation of support processes, troubleshooting steps, and resolutionsIdentify areas for improvement in processes, automation, and toolingCollaborate with DevOps teams to...

Implement and maintain monitoring solutions to proactively identify issuesRespond to alerts promptly and take necessary actions to prevent service disruptionsMaintain comprehensive documentation of support processes, troubleshooting steps, and resolutionsIdentify areas for improvement in processes, automation, and toolingCollaborate with DevOps teams to...

Implement and maintain monitoring solutions to proactively identify issues. Respond to alerts promptly and take necessary actions to prevent service disruptions. Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions. Identify areas for improvement in processes, automation, and tooling. Collaborate with DevOps...

Implement and maintain monitoring solutions to proactively identify issues. Respond to alerts promptly and take necessary actions to prevent service disruptions. Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions. Identify areas for improvement in processes, automation, and tooling. Collaborate with DevOps...

What are we about? At Ellicium be ready for contagious excitement, worthy challenges and enriching learning experience every day. We trust in the process of failing fast and learning fast. You will find ‘Ellicians’ putting their heart to get the perfect dish during our monthly potlucks or arguing over best Nolan movie during lunch breaks. It is all about...

EUS CTS (L3 PC support) -L2 - ** Minimum 5 Years of Desktop Support Expérience.**: - ** Windows 7 & Windows 10 OS support**: - ** VMware experience is must, or VDI environment support experience (VMware Horizon)**: - ** MDT: Image capturing and managing**: - **SCCM/MECM (System Centre Configuration Manager), administration and support. SCCM OS...

About V Group:V Group Inc., an IT-based solution entity based out of New Jersey. With multiple offshore sites (Pune and Bhopal) in India. With offerings ranging from IT infrastructure to Product development, V Group Inc provides a compliant service in numerous industry sectors while maintaining structure, stability, and core values.Current business groups...

- Implement and maintain monitoring solutions to proactively identify issues- Respond to alerts promptly and take necessary actions to prevent service disruptions- Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions- Identify areas for improvement in processes, automation, and tooling- Collaborate with DevOps...

Hiring For Remote Desktop Support (RDS)Job Description Remote Desktop Support (RDS) Desired Profile Skills: for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR, Trouble shooting issues, Handling Emails & Service RequestsNotice Period: Immediate -30...

JOB DETAILS Desktop Support Engineer Job Description We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.To...

Experience required: 3 +years Software User passwords reset, License availability for new requirements, Store Increase /Decrease coordination with G-suite Support Team for support, License assignment, G-suite console monitoring 2) MSO 365 Console Management - New License additions, vendor coordination, MSO 365 Installation and activation, License (Users)...

Work Timings: 4:00 PM to 12:00PMISTApplicationSupport L2 L3 support experience.Excellentcommunicationskills.Basicknowledge of SQL Server.Programmingskills in C# .Net Web Development and should be able to fix codeissues.DebugApplications using logs and databaseQueries.Knowledgeof scripting configurations and file manipulation.Knowledgeof IT Infrastructure...

**Investments L2 Support B&A Services - CIMCE**: **Job ID**:R0299436**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2023-11-08**Location**:Pune**Position Overview**: **Job Title: Production Specialist, AVP** **Location: Pune** **Role Description** **What we’ll offer you** As part of our flexible scheme, here are just some of the...

About the job NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our...

**Location**: India GDC - Mumbai/Pune **Core Skills**: Should have experience working with any of the following DataStage, Teradata, SQL 24* 7 Production Support, L1/L2 support activities, Scheduling tools (Control-M) Job Description / Responsibilities / Requirements **Key Responsibilities**: - Must have experience at least 6+ years in leading &...