Quality SPOC

4 weeks ago


Chennai, India NielsenIQ Full time

Job Description

Engagement with all functions to ensure identification of all issues, tracking and getting the RCAs in QEM

Qualifications

Six Sigma certification
Managing the QEM inventory (incl Cycle time) thru QEM Admin
Identification of issues, engaging with all functions for investigation
Getting all the RCAs
Entry of all RCAs in QEM thru QEM Admin
Action plan tracking
Driving SF SLO metrics performance
Deck preparation on monthly basis
Coordination with Quality Lead on other initiatives

Additional Information

Our Benefits

Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit

Want to keep up with our latest updates?

Follow us on: | | | 

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: 


  • Quality SPOC

    2 weeks ago


    Chennai, India NielsenIQ Full time

    Job DescriptionEngagement with all functions to ensure identification of all issues, tracking and getting the RCAs in QEMQualificationsSix Sigma certificationManaging the QEM inventory (incl Cycle time) thru QEM AdminIdentification of issues, engaging with all functions for investigationGetting all the RCAsEntry of all RCAs in QEM thru QEM AdminAction plan...

  • Quality SPOC

    2 weeks ago


    chennai, India NielsenIQ Full time

    Job DescriptionEngagement with all functions to ensure identification of all issues, tracking and getting the RCAs in QEM QualificationsSix Sigma certificationManaging the QEM inventory (incl Cycle time) thru QEM AdminIdentification of issues, engaging with all functions for investigationGetting all the RCAsEntry of all RCAs in QEM thru QEM AdminAction plan...

  • Quality SPOC

    3 weeks ago


    chennai, India NielsenIQ Full time

    Job Description Engagement with all functions to ensure identification of all issues, tracking and getting the RCAs in QEM Qualifications Six Sigma certificationManaging the QEM inventory (incl Cycle time) thru QEM AdminIdentification of issues, engaging with all functions for investigationGetting all the RCAsEntry of all RCAs in QEM...

  • Quality SPOC

    4 weeks ago


    chennai, India NielsenIQ Full time

    Job Description Engagement with all functions to ensure identification of all issues, tracking and getting the RCAs in QEM Qualifications Six Sigma certificationManaging the QEM inventory (incl Cycle time) thru QEM AdminIdentification of issues, engaging with all functions for investigationGetting all the RCAsEntry of all RCAs in QEM...

  • Sr. Engineer

    6 days ago


    Chennai, India Tech Mahindra Full time

    Sr. Engineer /Engineer (EMS) SMT Lines - Program Management 10+ Years Location- Chennai SriperumbudurJob Title – Sr. Engineer /Engineer (EMS) - Program ManagementYour key responsibilitiesThe Manager Program Management (NPI) will be based in Chennai Sriperumbudur. In this position, you will report to the Senior Manager Program management.Serve as the single...

  • Internal Auditor

    6 days ago


    Chennai, India EliteRecruitments Full time

    Roles and responsibilities:Leading and effectively managing the team and ensuring quality of deliverables as per set standards and client satisfaction.Identifying deficiencies and inadequacies in process and documentationDevelopment of policies and procedures, risk assessments, control frameworks, operating models and optimisation of processes.Risk...


  • Chennai, India THH Full time

    **Key Responsibilities**: - To ensure the Orders are fulfilled within the agreed TAT of the client. - To ensure sharing of Daily/Weekly/Fortnightly/Monthly Reports in the agreed frequency in an accurate manner. - To ensure queries are responded and resolved within the agreed timeframe, - Coordination with Client and Internal SPOCs for timely fulfillment of...

  • Customer Experience

    2 weeks ago


    Chennai, India Airtel India Full time

    **1) **Service Delivery & data security** - Manage enterprise servers and collocation racks and SLAs. - Implement infrastructure monitoring tools and practices. - Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) **Customer Support** - Ensure quick and effective redressal of customer issues or...

  • Customer Experience

    2 months ago


    Chennai, India Airtel Full time

    1)Service Delivery & data security· Manage enterprise servers and collocation racks and SLAs.· Implement infrastructure monitoring tools and practices.· Coordination with Facility Management Team for Infrastructure availability reports & BMSreporting.2)Customer Support· Ensure quick and effective redressal of customer issues or escalations of problems...


  • Chennai, India HCLTech Full time

    HCL is hiring for Semi voice process & Quality check for order Management ProcessWork Location: NavallurShift: US ShiftExp Range: 1 Year to 6 YearsWalkin Details: 17th June 2024Walkin Timing : 10 Am to 2 PMHR Spoc : Harish KWalkin Location :ETA- Techno Park”, Special Economic Zone 33, Thiruporur Panchayat Union, Chengalpet Taluk, Rajiv Gandhi Salai,...

  • Sr. Engineer

    1 week ago


    chennai, India Tech Mahindra Full time

    Sr. Engineer /Engineer (EMS) SMT Lines - Program Management 10+ Years Location- Chennai Sriperumbudur Job Title – Sr. Engineer /Engineer (EMS) - Program Management Your key responsibilities The Manager Program Management (NPI) will be based in Chennai Sriperumbudur. In this position, you will report to the Senior Manager Program management. Serve as the...

  • Sr. Engineer

    7 days ago


    Chennai, India Tech Mahindra Full time

    Sr. Engineer /Engineer (EMS) SMT Lines - Program Management 10+ Years Location- Chennai SriperumbudurJob Title – Sr. Engineer /Engineer (EMS) - Program ManagementYour key responsibilitiesThe Manager Program Management (NPI) will be based in Chennai Sriperumbudur. In this position, you will report to the Senior Manager Program management.Serve as the single...

  • Sr. Engineer

    1 week ago


    Chennai, India Tech Mahindra Full time

    Sr. Engineer /Engineer (EMS) SMT Lines - Program Management 10+ Years Location- Chennai SriperumbudurJob Title – Sr. Engineer /Engineer (EMS) - Program ManagementYour key responsibilitiesThe Manager Program Management (NPI) will be based in Chennai Sriperumbudur. In this position, you will report to the Senior Manager Program management.Serve as the single...

  • Head of Audit

    1 day ago


    Chennai, India KaarTech Full time

    Overseeing in-charge and audit assistants' work.Ensuring compliance with client and statutory audit methodology requirements.Ensuring the effective and timely delivery of engagements Changes to the regulatory and business environment.Develop audit programs to ensure effective control solutions are implemented.Planning, co-ordination and control of...

  • Project Manager

    7 days ago


    Chennai, Tamil Nadu, India Livspace Full time

    As a Project Manager for Premium Projects, you will be responsible for the timely delivery of the project with spectacular quality. You will be the SPOC for the customer and will be responsible to maintain a good customer experience throughout the project timeline in the partial design & complete execution stage till handover.Understand drawings (2D/3D) of...

  • Workplace Ambassador

    2 months ago


    Chennai, India JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Ambassador Work Dynamics What this job involves? POSITION GOALS Workplace ambassador will be responsible for the coordinated delivery of effortless and seamless customer service experiences throughout the facility, will spearhead the “Workplace Experience” program for the site and...

  • Customer Experience

    7 days ago


    Chennai, Tamil Nadu, India Airtel Full time

    1)Service Delivery & data security· Manage enterprise servers and collocation racks and SLAs.· Implement infrastructure monitoring tools and practices.· Coordination with Facility Management Team for Infrastructure availability reports & BMSreporting.2)Customer Support· Ensure quick and effective redressal of customer issues or escalations of problems...

  • Internal Audit

    2 months ago


    chennai, India CA Monk Full time

    Roles andresponsibilities: Leading and effectively managingthe team and ensuring quality of deliverables as persetstandards and clientsatisfaction.Identifyingdeficiencies and inadequacies in process anddocumentationDevelopment ofpolicies and procedures risk assessments control frameworksoperatingmodels and optimizationof processes.Risk consulting asper set...


  • Chennai, India Client of SolveCube Full time

    SolveCubeis an intelligent marketplace platform for CXOs and CXO-2 Level experts.SolveCubeis working with global consulting firms, PE/VC firms, startups, mid and large enterprises across APAC and GCC to fulfil their talent needs for short-term, part-time, interim, permanent and turnkey assignments.Our client is a global accounting & consulting firm and they...


  • Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally.Workplace Ambassador Work DynamicsWhat this job involves?POSITION GOALSWorkplace ambassador will be responsible for the coordinated delivery of effortless and seamless customer service experiences throughout the facility, will spearhead the "Workplace Experience" program for the site and would be...