Customer Experience

Manage large amounts of incoming phone calls Generate sales leads Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer...

1)Service Delivery & data security· Manage enterprise servers and collocation racks and SLAs.· Implement infrastructure monitoring tools and practices.· Coordination with Facility Management Team for Infrastructure availability reports & BMSreporting.2)Customer Support· Ensure quick and effective redressal of customer issues or escalations of problems...

1) Service Delivery & data security · Manage enterprise servers and collocation racks and SLAs. · Implement infrastructure monitoring tools and practices. · Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) Customer Support · Ensure quick and effective redressal of...

1) Service Delivery & data security · Manage enterprise servers and collocation racks and SLAs. · Implement infrastructure monitoring tools and practices. · Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) Customer Support · Ensure quick and effective redressal of customer issues...

1) Service Delivery & data security · Manage enterprise servers and collocation racks and SLAs. · Implement infrastructure monitoring tools and practices. · Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) Customer Support · Ensure quick and effective redressal of customer issues...

1) Service Delivery & data security · Manage enterprise servers and collocation racks and SLAs. · Implement infrastructure monitoring tools and practices. · Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) Customer Support · Ensure quick and effective redressal of...

1) Service Delivery & data security · Manage enterprise servers and collocation racks and SLAs. · Implement infrastructure monitoring tools and practices. · Coordination with Facility Management Team for Infrastructure availability reports & BMS reporting. 2) Customer Support · Ensure quick and effective redressal of customer issues or...

Job Title: Customer Experience Executive Location: Chennai Experience: 1-5 Years Industry: Automotive, Automotive Finance, Hospitality / Airlines About Us:We are seeking a passionate and experienced Customer Experience Specialist to join our team. Our company is dedicated to providing exceptional customer experiences in the automotive industry, with a...

**Job Title**: Customer Experience Executive **Location**: Chennai **Experience**: 1-5 Years **Industry**: Automotive, Automotive Finance, Hospitality / Airlines **Job Type**: Full-time **About Us**:We are seeking a passionate and experienced Customer Experience Specialist to join our team. Our company is dedicated to providing exceptional customer...

Job Title: Customer Experience ExecutiveLocation: ChennaiExperience: 1-5 YearsIndustry: Automotive, Automotive Finance, Hospitality / AirlinesAbout Us:We are seeking a passionate and experienced Customer Experience Specialist to join our team. Our company is dedicated to providing exceptional customer experiences in the automotive industry, with a focus on...

**ROLES AND RESPONSIBILITIES** - Provide accurate and timely responses to customer inquiries. - Maintain a high level of product knowledge and provide clear, detailed information to customers. - Analyze customer feedback and work with the team to improve customer service strategies. - Assist in creating written resources for customer self-service and...

Job Description Form Role/Job Title - Banker - Customer Experience Business - Retail Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening...

Job Title: Customer Experience ExecutiveLocation: ChennaiExperience: 1-5 YearsIndustry: Automotive, Automotive Finance, Hospitality / AirlinesJob Type: Full-timeAbout Us:We are seeking a passionate and experienced Customer Experience Specialist to join our team. Our company is dedicated to providing exceptional customer experiences in the automotive...

Role: Customer Support Executive (HINDI)Exp: 0-2 YearsResponsibilities Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans. Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory...

Management Level I Customer Experience Executive Team : CEC - UK Reports to: Team Leader Role To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. Business Function EQ India Operations team work closely with the EQ...

Process: Inbound voice Designation: Associate Trainee Qualification: Any degree / Any Engineering / Diploma / Plus two passed with Average English with **Fluent in Tamil & Malayalam**. Shift Timings: Rotational Shift & Rotational Weekoff. Salary Details: - Rs. 11K to 13K /- Take Home Work Location: Chennai Mount road Interview dates:2nd,3rd,4th,5th&7th...

Management Level I **Customer Experience Executive**: **Team **:CEC - US **Reports to**:Team Leader **Role**: To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. **Business Function**: EQ India Operations team work...

**Key Responsibilities**: - To ensure the Orders are fulfilled within the agreed TAT of the client. - To ensure sharing of Daily/Weekly/Fortnightly/Monthly Reports in the agreed frequency in an accurate manner. - To ensure queries are responded and resolved within the agreed timeframe, - Coordination with Client and Internal SPOCs for timely fulfillment of...

Job Title Relationship Banker First SelectPlace of work MumbaiBusiness Unit Retail BankingFunction Branch BankingJob Purpose The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all...

Our client is leading Non Banking Financial Service provider, looking to hire Chief Manager to lead Customer Experience function based in Chennai.Purpose of the role:Design customer interaction to deliver experiences based on the brand’s promiseDeliver consistent and similar experience across all touch pointsCustomer communication for new products or...