Platform Engineer, Quality Management Systems

2 months ago

Mumbai, India Astellas Pharma Inc. Full time
Responsibilities : Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.System Integration: Ensure seamless integration between different business platforms and systems (e.g., TrackWise integrating with Data Lakes, MuleSoft and ERP systems) to enhance data flow and business processes.Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms. Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units.Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.Quality Assurance: Ensure the highest quality and consistency in the work delivered. Requirements

Qualifications:

Required

Bachelor’s degree in relevant field, e.g., Computer Science, Data Science Significant experience in Salesforce Admin/Developer, TrackWise Digital Administration, Integration, Lightening Experience and Reporting and Analytics Business Process Understanding: Knowledge of Quality management business processes and how Trackwise Digital platform support these processes Strong analytical and problem-solving skills Ability to work effectively in a team environment Excellent communication skills, both written and verbal Agile and adaptable to changing environments and initiative scopes Demonstrated experience working with business to define Epics/user stories/features, as well as conducting impact analysis Present technical solutions based on the business requirement of the Enterprise Quality Management system. Able to support technical upgrade on quarterly basis by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the SLC process Manage user account, create roles, and support quarterly user access review request. Support system deliverables and provide technical feedback during internal and external system audits Work closely with the internal privacy and security team to assess Personal Information requests and act according per the privacy laws Maintain and report any issues and communicate effectively to all stakeholders during project/enhancement phase, service disruptions, and during the technical upgrade Lead without authority and be escalation point for any customer issues

Preferred

Salesforce, TrackWise Digital Admin Certification 3-5 years of demonstrated experience configuring and supporting Salesforce/TrackWise Digital/Veeva platformsAgile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous deliveryTechnical Proficiency: Strong coding skills in relevant tools and technologies, e.g., Apex, Visualforce, SOQL, SOSL, Salesforce APIs, Salesforce Dev Tools highly beneficialDemonstrated experience in Trackwise Digital Platform administration and configuration

Working Environment

This position is remote and is based in India

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