GSA - Front Office

4 weeks ago


Pune, India AccorHotel Full time

PrimeFunction:

  • To provideclean hygienic comfortable and hazard free areas in the hotel inorder to thereby achieving maximum guest satisfaction &organizational profitability in an achieve impeccable housekeepingstandards in all areas of the hotel as per organizational standardsatmosphere of high individualmorale.
  • Responsible for usage of alldepartmental master keys and all other keys to ensure safety andsecurity for guests and hotel property
  • Ensurethat standards of cleanliness in assigned guest rooms are achievedand maintained on a consistent basis to provide the highest levelof guest satisfaction in cleanliness andservice.
  • Ensure to remain alert courteous andhelpful to the guests and coworkers at alltimes.
  • Responsible to clean the room the publicarea Executive Office etc. and other duties asassigned.
  • Any matter which may affect theinterests of the hotel should bebrought to the attention of theManagement.

KeyResponsibilities:

PeopleManagement

  • Establishand maintain seamless coordination & cooperation with alldepartments of the hotel to ensure maximum cooperation productivitymorale and guest service.
  • Interact with guestsand personnel of the hotel in an efficient and friendlymanner.
  • Provide effective support to the teamto enable them to provide a range of effective and efficientservices.
  • Respond to customer queries byresolving issues in a timely and efficient manner to ensurecustomer satisfaction.
  • Provide high level ofservice standards.
  • Ensure customer satisfactionthrough constant interaction and personalized service by providingeffective amenities andservices

Qualifications:

Your experience and skillsinclude:

  • Relevant diploma / degree inHotel Management.
  • Excellent multitaskingproblem solving service orientation and interpersonal teamskills.
  • Displays high level of flexibilityinitiative sincerity and team work.
  • Knowledgeabout Opera would be anadvantage.

RemoteWork :

No


EmploymentType :

Fulltime


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