Lead Technical Project Manager/Solution Architect

2 months ago

Mumbai, India Initiate International Full time

A pioneering player in the mobile-first payment solutions arena, this organization empowers global brands to engage millions of customers who typically do not use credit cards. With an extensive payment network that includes over 250 local methods, the company facilitates transactions across 65 countries, handling more than $9 billion in payments annually. Committed to diversity and inclusion, it boasts a vibrant workforce across 39 countries, making it a truly global organization.

 

The Senior Technical Project Manager will play a crucial role in driving the integration of local payment solutions into the company’s innovative payments platform. This dynamic position requires collaboration with a diverse range of external partners, evaluating their technical capabilities to ensure seamless integration and optimal performance. This individual will lead technical integration projects while navigating tight deadlines and resource constraints, serving as the go-to expert for internal teams in the rapidly evolving payments landscape.

 

Key Responsibilities:

  • Lead Integration Initiatives: Establish and manage the technical and operational relationships with payment issuers and merchants. Spearhead the integration of tailored payment solutions, ensuring alignment with the company’s innovative strategies.
  • Conduct In-Depth Analysis: Perform comprehensive gap analyses with payment issuers, crafting solutions that meet stringent technical and operational specifications. This will involve assessing technical capabilities and proposing enhancements to elevate service delivery.
  • Onboard Merchants: Facilitate the onboarding process for new merchants, including designing and implementing non-standard project-based integrations. Provide hands-on support to ensure a smooth transition and ongoing success.
  • Act as Technical Liaison: Serve as the primary escalation contact for all technical requests from merchants and payment issuers. Foster open communication to address challenges swiftly and effectively.
  • Drive Project Execution: Take charge of project planning, developing detailed project plans, timelines, and resource allocations. Ensure projects are completed on schedule and meet quality standards.
  • Facilitate Agile Collaboration: Organize and lead regular project scrums, fostering collaboration among cross-functional teams including Business Development, Product Management, Engineering, and Operations to ensure alignment and efficiency.
  • Navigate Change Management: Skillfully manage project change requests, balancing stakeholder expectations while minimizing scope creep to maintain focus on project goals.
  • Resolve Technical Challenges: Proactively address technical issues with urgency, leveraging cross-functional expertise to troubleshoot and implement effective solutions.
  • Support Business Development: Collaborate with the Business Development team during the pre-sales phase, providing technical insights to enhance proposal effectiveness and client engagement.

Qualifications:

  • 10-15 years of robust experience in technical project management or pre-sales roles within the payments industry.
  • Demonstrated expertise in integrating merchant and PSP solutions with payment issuers, showcasing a strong understanding of industry standards and practices.
  • Proven experience in mobile app development and SDK integrations, adding a valuable dimension to technical acumen.
  • Proficient in integrating with third-party web services across various technologies, including REST and SOAP.
  • Exceptional SQL skills, capable of diving deep into data to extract meaningful insights.
  • A track record of successfully delivering complex integration projects from inception to launch, demonstrating a commitment to excellence and client satisfaction.
  • Strong technical competency in software development practices and project management, with a talent for bridging the gap between technology and business needs.
  • Excellent relationship-building skills, adept at cultivating strong partnerships with payment issuers and merchants.
  • Sharp analytical and quantitative skills, with the ability to dissect data to uncover trends and solve underlying issues.
  • Experience thriving in fast-paced, Scrum/Agile environments, with a proven ability to multitask and adapt to evolving challenges.
  • Strong leadership capabilities, with the ability to prioritize effectively and communicate complex technical concepts clearly.
  • A proactive self-starter, skilled in problem-solving with a meticulous eye for detail.
  • Proficiency in written and spoken English in a business context, ensuring clear communication with diverse stakeholders.

Ready to Make an Impact?

If you are a driven professional ready to elevate payment solutions through innovative project management and technical expertise, this is the opportunity for you Join a team that values collaboration and creativity, and contribute to shaping the future of payments. Apply now to be part of this exciting journey

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