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Senior Internal Communications Specialist

4 months ago

Bengaluru, India Uniphore Full time
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. We’re looking for a driven and detail-oriented professional with excellent internal communications chops and experience working in a fast-paced environment with senior leaders at large organizations.In this role, which will sit within the larger Global Marketing team, you will define and execute impactful and compelling employee engagement strategies, support senior leadership with events and engagements, and act as the focal point for all employee-focused communications. You will strategize, execute and deliver creative internal campaigns and work within the larger team to drive a concerted understanding of Uniphore’s objectives and achievements. You will work with stakeholders across the company, including HR, marketing and other functions to manage the intranet, messaging apps and other media as required.

An Ideal candidate will have:

Minimum of 4 years of experience in internal communications, preferably with fast-growing startups or companies in the tech/B2B SAAS space. Proven experience leading or supporting regional PR efforts when senior executives (including the CEO) are in the region for events or speaking opportunities.  Experience developing an internal communications framework and bringing it to life with sharp messaging and creative ideas.  Willingness to work across multiple teams including HR, PR, marketing and others.  Experience managing end-to-end content, branding and layout for the intranet with the ability to plan, design and launch new functionalities by working with different teams.  Executive presence, proven expertise in working with senior leaders.  The ability to translate complex information into clear and authentic communications and to work on multiple projects and deadlines effectively. 

Responsibilities

Serve as a key focal point for internal/employee communications.  Manage the intranet to be a dynamic and useful destination for all employees with fresh content and relevant updates from HR and other teams.  Liaise and collaborate with cross-functional teams to help launch new initiatives and source critical updates to share with the rest of the company.  Own the internal newsletter and organize quarterly company-wide meetings, including driving content, logistics, timelines and post meeting activities. Work on employer branding projects such as surveys, recognition programs, award programs and campaigns closely with the HR team. Help plan and drive workshops, learning sessions and other employee-focused activities. Use metrics and measurement tools to analyze the impact of various communications; making modifications where necessary.

Mandatory Skills

Excellent copy writing, editing and verbal communication skills.  Ability to collaborate and network with teams across the organization.  Strong stakeholder management experience.  Proven capability to translate complex information into high-quality, audience-centric communications and to develop and deliver communications strategies in tailored ways.  Excellent project management skills and creative, innovative thinking.  Exceptional attention to detail, organizational skills, and ability to multi-task and prioritize.  Strong deadline-orientation, ability to work under tight deadlines and effective time management skills

Desired Experience/Target Industries/Domain

3-5 years of experience in internal communications and public relations or corporate communications in a B2B/SAAS company or fast-paced startup. While experience in this specific area will be a plus, we are looking for people who bring decidedly effective skills in internal communications and employee engagement.  Appetite to understand how enterprise platforms and technology stacks work.  Flexibility to support offices in Europe and the US as required.  Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit .All applicants - to review our privacy notice, please Information regarding recruiting and phishing scams:  Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the , or visit the to learn how to report such scam.