Internal Communication Specialist
3 weeks ago
Objective:
The objective of this role is to craft and deliver internal communications organization
vide, whilst ensuring all communication is aligned towards organizational goals.
Responsibilities:
• Establish an internal communications strategy in conjunction with senior managers
• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
• Plan, edit and write content for a variety of internal communications mediums, such
as a staff intranet, monthly newsletters or regular email bulletin.
• Keep stakeholders abreast of progress through the various communications
• Storyboard and create ideas for the creative team of art directors and designers
• Use social media to communicate internally
• Setup and animate organizational sessions like open lines with staff and employees
• Organize and animate events physical or virtual to engage employees or
stakeholders which helps them discover our organizational insights
• Draft messages or scripts from senior executives for presentation to employees in
written or spoken form
• Ensure internal communications messages are consistent across all mediums
• Respond to feedback from staff and adjust communications content accordingly
• Handle the internal communication response to crisis situations which affect
organizational perception and reputation
• Advise senior executives of developments throughout the organization, either face to
face or through regular written communication
Key skills:
• Writing skills: You need excellent writing, editing and proofreading skills as well as
the journalistic ability to source stories from employees
• Speaking skills: You also need strong speaking skills as you are likely to be called on
to give presentations to staff. Internal communications managers need sensitivity to
an organization’s goals and values and the ability to relay them to employees
• Interpersonal skills: You need good interpersonal and relationship-building skills in
order to work with communications and HR departments. You also need to possess
the confidence to deal with senior executives and explain communication techniques
to them.
• Creative skills: You need the creative ability to devise communication strategies
• Digital skills: Familiarity with information technology, especially digital and video
means of communication, is essential.
• Social Media: You also need a strong aptitude for social media and be able to use
internal platforms to reach out and create influence
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