Credit Risk Professional

2 weeks ago


Gurugram, India BT Group Full time

Hiring Manager- Folu Duro Emanuel
Recruiter- Gunjan Chhabra
Role Code- ARRAEK

Last date to apply- 23rd April'24

Please download the JD as it might not be available post the IJP completion date.

Why BT?
We’ve always been an organization with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why this job matters

Act as a bridge between GCB and the Commercial Finance and Trading teams to influence proposition development, drive sales and marketing acquisition targets and performance against relevant P&L deliverables. Drive down bad debt / fraud and revenue loss through the relevant CFU.

What I’ll be doing – your accountabilities

• Support the development, design and implementation of the Credit Risk & Fraud Strategy for all BT Group Consumer, Global, Openreach and Enterprise products, optimising performance to reduce fraud, early forced churn, equipment loss and bad debt whilst supporting revenue growth of the business.
• Own and manage smaller components of the Credit Risk & Fraud roadmap to ensure they are optimised in order to maximise profitability
• Act as a subject matter expert in the field of Credit Risk & Fraud issues and identification of potential patterns of credit risk and fraud trends.
• Support the implementation and refinement of models and/or strategies, including all phases from trial, through roll out to ongoing performance monitoring
• Support delivery of the overall Credit Risk & Fraud strategy by working with key stakeholders across Consumer, Global, Openreach and Enterprise CFUs
• Establish and maintain key relationships across the BT Group including Senior Management Team and external suppliers to support the Credit Risk function 
• Represent Fraud Credit Risk in meetings and operational forums to promote the successful adoption of initiatives and policies within the wider business
• Conduct and interpret analytics and reporting to support Credit Risk & Fraud Strategy
• To maintain personal and professional development in the Credit risk area

Skills required for the job

Degree level or equivalent experience in a financial, statistical or mathematical specialism
Good knowledge of Credit Risk Analytics, Data Analytics & using analytical tools such as SAS desirable
Good knowledge in Credit Risk systems and their application 
• Communication and influencing skills and ability to manage tasks and drive the efforts of others
• Commercial awareness of the impacts and influence of credit risk strategies 
• Demonstrates an innovative approach to Credit Risk
• Evidence of working with more senior stakeholders and influencing decisions
• Excellent analytical and problem-solving skills

Experience you would be expected to have

Experienced, flexible and driven with a detailed background in delivering and optimising Fraud prevention strategies
• Proven track record of building a wide range of Credit Risk & Fraud controls to manage credit risk exposure to loss
• Proven ability to manage all aspect of a high-volume consumer and Enterprise portfolios
Experience in the Telecommunications domain preferably within a Credit Risk role.



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