After Sales Service Support

Found in: Talent IN C2 - 2 weeks ago


Gurugram, India Pathways Consultants Full time

Job Overview: As an After Sales Support , you will play a critical role in ensuring customer satisfaction and maintaining the performance of mechanical equipment or machinery post-sale. Your responsibilities will primarily revolve around providing technical assistance, troubleshooting, and overseeing repair and maintenance activities. This role requires a strong understanding of mechanical systems, excellent problem-solving skills, and effective communication abilities to address customer inquiries and concerns promptly and efficiently.

Key Responsibilities:

Technical Assistance: Provide expert technical support to customers regarding the operation, maintenance, and troubleshooting of mechanical equipment or machinery.

Troubleshooting: Diagnose and resolve mechanical issues reported by customers, utilizing analytical skills and knowledge of mechanical systems.

Repair and Maintenance: Coordinate and oversee repair and maintenance activities, either internally or through third-party service providers, ensuring timely and effective resolution of issues.

Customer Communication: Maintain regular communication with customers to address inquiries, provide updates on service requests, and ensure their satisfaction with after-sales support.

Documentation: Maintain accurate records of service requests, troubleshooting processes, and solutions provided, ensuring comprehensive documentation for future reference.

Training: Conduct training sessions for customers or internal staff to enhance their understanding of mechanical systems, troubleshooting techniques, and maintenance best practices.

Continuous Improvement: Identify opportunities for product or service improvements based on customer feedback and service performance data, collaborating with relevant teams to implement enhancements.

Quality Assurance: Ensure that all after-sales support activities adhere to quality standards, safety regulations, and company policies.

Qualifications and Skills:

o Bachelor's degree in Mechanical Engineering or a related field.

o Proven experience in a technical support or engineering role, preferably in after-sales support within the mechanical industry.

o Strong understanding of mechanical systems, components, and troubleshooting techniques.

o Excellent problem-solving skills and ability to analyze complex technical issues.

o Effective communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.

o Customer-focused mindset with a commitment to delivering high-quality service.

o Proficiency in relevant software tools and applications for documentation and communication.

o Ability to work independently as well as collaboratively within a team environment.

o Strong organizational skills and attention to detail.

Willingness to travel occasionally for on-site support or training sessions.




  • Gurugram, Haryana, India Ajashy Engineering Sales Pvt Ltd Full time

    **Job Summary**: As an After Sales Service Support Specialist, you will be responsible for ensuring customer satisfaction and loyalty by providing efficient and effective support after the sale of products or services. You will act as a liaison between customers and the company, addressing inquiries, resolving issues, and facilitating solutions to ensure a...

  • Sales Coordinator

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Om Sai Global HR Service Full time

    The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance. Roles & ResponsibilitiesCoordinate sales team by managing schedules, filing important...

  • Customer Support

    Found in: Whatjobs IN C2 - 2 weeks ago


    gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

  • Customer Support

    2 weeks ago


    Gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...


  • Gurugram, Haryana, India Starmark Solutions Full time

    Work From Office Face to Face to Interview Good in English Min 6 months Experience Job Responsibilities: Sales Support CoordinatorCoordinating with real estate agents, developers, and builders to facilitate the sale from presale to handover stage. Maintaining the relationship with partner agents by effectively communicating with provided accounts...


  • Gurugram, Haryana, India Captain Sales Full time

    Responsibilities: - Develop and execute strategic sales plans to achieve company targets and expand client base in the media industry. - Identify and engage potential clients through cold calling, networking, and other lead generation methods. - Build and maintain strong, long-lasting client partner relationships by understanding their needs and offering...


  • Gurugram, Haryana, India Webinfo Nxt India Private Limited Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your attention - Planning the...

  • Coordinator - Spare & Service

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Om Sai Global HR Service Full time

    Job OverviewHaving Minimum 2 to 5-years experience in same commercial kitchen field. Should have knowledge to coordinate with service team, their requirements like spares, get spare and other prices from principle or supplier, discuss with senior before submit the quote to client and prepare the quote for the same, chase to close the same and if have any...

  • Sales Admin

    Found in: Whatjobs IN C2 - 2 weeks ago


    gurugram, India Om Sai Global HR Service Full time

    Job Overview We are looking for a Sales Admin at out client place based at Gurgaon (Haryana). The ideal will be responsible for supporting sales team, coordinating sales activities, and maintaining client relationships. Roles and Responsibilities Will responsible for Initiate and maintain a good working relationship with all channel partners, Distributors...

  • Sales Admin

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Om Sai Global HR Service Full time

    Job OverviewWe are looking for a Sales Admin at out client place based at Gurgaon (Haryana). The ideal will be responsible for supporting sales team, coordinating sales activities, and maintaining client relationships.Roles and ResponsibilitiesWill responsible for Initiate and maintain a good working relationship with all channel partners, Distributors and...

  • Sales Marketing Guarding Services

    Found in: Whatjobs IN C2 - 6 days ago


    gurugram, India Innovative Talent Solutions Full time

    MAJOR RESPONSIBILITY AREAS Implementation of sales and marketing plans, including product positioning, campaign strategies, and market strategy insights. Discovery of strategic business opportunities through cross function collaboration with sales, HR, etc. Sales and marketing opportunity for revenue Provide product/service support in order to establish...

  • Sales Marketing Guarding Services

    Found in: Talent IN C2 - 7 days ago


    Gurugram, India Innovative Talent Solutions Full time

    MAJOR RESPONSIBILITY AREASImplementation of sales and marketing plans, including product positioning, campaign strategies, and market strategy insights.Discovery of strategic business opportunities through cross function collaboration with sales, HR, etc.Sales and marketing opportunity for revenueProvide product/service support in order to establish proper...

  • Sales Coodinator

    2 weeks ago


    Gurugram, India SAMIT HR CONSULTANCY Full time

    Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.Ensure the adequacy of sales-related equipment or material.Respond to complaints from customers and give after-sales support when requested.Store and sort financial and non-financial data in electronic form and present reports.Handle the processing...

  • Assistant Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    gurugram, India Om Sai Global HR Service Full time

    Roles and Responsibilities Supervise the end-to-end process of material dispatch, ensuring precision and timely deliveries. Coordinate with courier personnel to facilitate smooth material lifting and supply to customers as per agreed timeline. Conduct thorough follow-ups on outstanding payments, maintaining financial integrity. Systematically collect and...


  • Gurugram, Haryana, India Aldaa Full time

    Position Title**:Customer Support Executive (Sales) -** Are you ready to embark on a dynamic journey blending the intricacies of customer support with the thrill of sales in the vibrant world of insurance? Look no further, as is seeking a versatile and dedicated individual to join our team as a Customer Support Executive. **Position Overview**: As a...

  • Services Sales Representative III

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Oracle Full time

    Oracle Customer Success Services Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today’s businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help...

  • Sales Marketing Coordinator

    Found in: Whatjobs IN C2 - 2 weeks ago


    gurugram, India Om Sai Global HR Service Full time

    Job Overview The Sales Coordinator role at Our client place based at Gurgaon (Haryana). The role involves providing administrative support to the sales team and assisting in the coordination of sales activities. This is a full-time position located in Gurgaon with a competitive salary range. Roles and Responsibilities Assist the sales team in managing the...

  • Sales Marketing Coordinator

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Om Sai Global HR Service Full time

    Job OverviewThe Sales Coordinator role at Our client place based at Gurgaon (Haryana). The role involves providing administrative support to the sales team and assisting in the coordination of sales activities. This is a full-time position located in Gurgaon with a competitive salary range.Roles and ResponsibilitiesAssist the sales team in managing the sales...

  • Telecaller - Sales Support Executive

    Found in: Whatjobs IN C2 - 6 days ago


    gurugram, India ixigo Full time

    Job DescriptionEnsure compliance with contractual agreements, service level agreements, and key account requirements. Conduct regular business reviews with Travel Agents  to maintain transparency, gather feedback, and foster continuous improvement. Collaborate with internal teams to address Travel Agents requests, resolve issues, and deliver exceptional...

  • Telecaller - Sales Support Executive

    Found in: Whatjobs IN C2 - 5 days ago


    gurugram, India ixigo Full time

    Job Description : Ensure compliance with contractual agreements, service level agreements, and key account requirements. Conduct regular business reviews with Travel Agents to maintain transparency, gather feedback, and foster continuous improvement. Collaborate with internal teams to address Travel Agents requests, resolve issues, and deliver exceptional...