Process Consultant

4 weeks ago


Sany, India Nexus Hire Full time
Responsible for the designingdevelopment and implementation of the configuration managementprocess.
  • Establishdocuments procedures for configuration identification controlstatus accounting andverification.
  • Evaluatesperformance metrics against the defined success factors andinstitutes actions to correct shortcomings or further streamlinethe process asnecessary
  • Overseeingthe Integrations between CMDB and other IT Systems to ensurerealtime accurate data synchronizations and ensuring proper dataloading at predefinedfrequency.
  • Configureand setup Health Rules such as required attributes recommendedattributes and ensures no configuration item go stale and reduceredundancy and delicacy in thesystem.
  • Responsiblefor execution of the process controls ensuring that staff complywith the process and datastandards
  • Ensure theprocess procedures work instructions and tools are optimal from adepartment/ section point ofview.
  • Use or providethe CMS data to facilitate Impact Assessment for RFCs and to ensurethat implemented changes areauthorized
  • Interfaceswith other processes and/ or business functions to ensure they areable to leverage the benefits provided by the configurationmanagementprocess
  • Ensure all newCis are added to the database and regular housekeeping of the CMSdatabase.
  • Engage withother departments to keep an uptodate view on their objectives andactivities and coordinate configuration management issues with thedepartments whenneeded.
  • Directsprioritizes and schedules audits; ensures thar corrective actionsare identified in the process and/ or database audits are carriedout.
  • Plans and managespopulation of Configuration Management system including discoveryand other data importmethods
  • Producesreports and management information including impact analysisreports and configuration statusreports.

cmdb,cms,analysisreports,documentation



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