Customer Relations Associate
2 months ago
We staff for clients locally within a variety of industry sectors, as each Consultant maintains an industry niche in the market. We partner with businesses on their recruitment needs from sourcing niche skills to finding talent in challenging geographies and detailed market mapping to providing advice on existing recruitment processes. We staff for clients locally within a variety of industry sectors, as each Consultant maintains an industry niche in the market. We work as a preferred partner to many of our clients, offering a variety of services designed to support their specific business needs including: -Permanent and contract recruitment -Executive search -Projects and professional services -Contingent Search
The Role
Your responsibilities will include:
- The CSA is accountable for resolving customer issues via calls, email, chat, update information on CRM, followup with different teams to ensure closure, customer satisfaction, raise SRs when required.
Ideal Profile
- You have at least 6 months experience within a Customer Service role, ideally within the Consumer Durables industry.
- You are a self-starter and demonstrate a high level of resilience
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
What's on Offer?
- Fantastic work culture
- Attractive Salary & Benefits
- Opportunity to make a positive impact
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