Customer Service Associate

2 weeks ago


Mumbai Maharashtra, India Aza Fashions Pvt. Ltd. Full time

**Associate/ Sr. Associate - Customer service**
- Addressing prospect customers and suggesting him range of products fitting in to his current requirement.
- Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management).
- Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders.
- Documenting order / Product issues, providing customer feedback and generate summarized reports to concern Departments.
- Proactively manage and maintain high customer satisfaction.
- Communicate and coordinating with other internal Operations,
- Flexible with 24x7 working (with weekends working.)
- Maintain the set SLAs / TATs while responding to the customers.

Pay: ₹300,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

**Location**:

- Mumbai, Maharashtra (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: Hybrid remote in Mumbai, Maharashtra



  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate experiance : frescer skill: - Good english communication required from Hostel management sector. **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Mumbai, Maharashtra, India FINESSE STAFFING Full time

    **Hiring for the position of Customer Service Associate with a leading Hospitality & Retail Industry in India.** **Job Description: - ** Meet & Greeting the Guest Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have knowledge of beverage lists and promotions Have to clear...


  • Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate exp: - Fresher package: - 22k communicate with guests with good manner **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Bandra East, Mumbai,...


  • Mumbai, India Triedge Solution Full time

    Position **:Customer Service Associate** Salary : 20000 - 30000 Monthly Location : Mumbai Job Role: Customer Services Knowledge required **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra:...


  • Malad, Mumbai, Maharashtra, India WIT BLOOM TRAINING & PLACEMENT Full time

    We Are Hiring.. Location -(Mumbai) Malad Position - Customer support associate Process - International Voice Process 5 working days 2 rotational offs Work from office Immediate joining Excellent communication skills required Fresher and experienced both can apply Undergraduate are also welcome Salary - 28k to 30k (per month) 7697428265 **Job...


  • Malad, Mumbai, Maharashtra, India WIT BLOOM TRAINING & PLACEMENT Full time

    We Are Hiring.. Location -(Mumbai) Malad Position - Customer support associate Process - International Voice Process 5 working days 2 rotational offs Work from office Immediate joining Excellent communication skills required Fresher and experienced both can apply Undergraduate are also welcome Salary - 28k to 30k (per month) 7697428265 **Job...


  • Mumbai, India Tech Mahindra Full time

    **Greetings from Tech Mahindra!!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Mumbai Location.** **Designation - Customer Support Associate** **Roles & Responsibility** - Handling customer queries. - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with...


  • Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    1. Location: Airoli 2. Handling Inbound calls (US Customer Service) 3. Need to Handle Ecommerce Related Queries 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till Sunday 9....


  • Mumbai, India Tech Mahindra Full time

    **Greetings from Tech Mahindra!!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Mumbai Location.** **Designation - Customer Support Associate** **Roles & Responsibility** - Handling customer queries. - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with...


  • Mumbai, India Workverse Full time

    **Customer Service Associate** **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. -...


  • Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full time

    Anticipate customer needs by studying services, products, and proper customer processes and procedures - Have full working knowledge of the service associate handbook in order to respond to every customer inquiry with confidence - Record all customer and end-user calls in order to improve service and products provided by the company - Monitor customer...


  • Mumbai, India Tech Mahindra Full time

    HIRING FOR CUSTOMER SUPPORT ASSOCIATE Process Name**:Mahindra Holidays **(Work From Office) **REQUIREMENTS**: Eligibility: Graduate with minimum 6 month of work experience in customer service only. Working window : 9 Hours Shift, Male (24x7) / Female (7am to 9pm) Six days Working & 1 rotational week-off. Address - Chandivali, Andheri East,...


  • Powai, Mumbai, Maharashtra, India WUElev8 Innovation Services Full time

    Customer Service Associate- Full Time - **.** Immediate Notice period acceptable - **.** 50 vacancies2 to 2.3 LPA 1 to 2 Years Powai, Mumbai - Job Description- Must to have skills**PRINCIPAL RESPONSIBILITIES**: - Inbound / Outbound interaction with clients - Skilling on all voice and back office queues as per requirement. - Good computer navigational skills...

  • Customer Service

    6 days ago


    Mumbai, Maharashtra, India Tech Mahindra Full time

    Location mumbai work from office only. Education Any Graduate. Experience min - 6 months to 1 year Customer Service Associate Working Days 6 and 1 day of rotational week off **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night shift -...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Customer Service Associate Job Description** We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. -...


  • Mumbai, India Selections Hr Services Full time

    We are hiring for multiple MNCs across Mumbai and Navi Mumbai. Designation: Customer Service Associate , Permanent Shift Timing: US Based Week offs: Any 2 rotational week offs Transportation: One way Transport available+ One way traveling allowance provided HSC/Graduate Freshers can also apply KINDLY SHARE REFERENCES FOR THE SAME!! **Salary**:...


  • Mumbai, India Drogheria Sellers Private Limited Full time

    **Customer Service Associate** **Shifts/Weekly Offs**: Rotational shifts [**Night shifts**] & rostered weekly offs [**6 Days working**] **Location**: Airoli **Responsibilities**: - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and...


  • Andheri, Mumbai, Maharashtra, India MoSahay Associate Full time

    Job Description: - Handle inbound calls from the customers. - Identify the needs of customers, resolve issues, and provide solutions. - Maintain good customer relations. - Meet personal targets and work towards meeting team targets. - Maintain records of the conversations with the customer and analyze the data. - Excellent communication skill, Versant level...