CRM Assistant

6 months ago


Pune, India Practicology Full time

Responsibilities:


* Support the execution of CRM campaigns
* Drag and drop email template building
* Proof and QA campaigns to ensure 100% error-free execution
* Assist with client support
* Generate basic reports and analyse data
* Provide administrative support to the CRM team


Technical Skills:
* Basic understanding of CRM tools (e.g., Klaviyo, Dot Digital, Mailchimp)
* Basic GA4 proficiency
* Basic data analysis


Qualifications:
* Bachelor’s degree in Marketing, Business, or related field
* Basic CRM certification (e.g., Salesforce Administrator, Klaviyo,
Dotdigital) preferred
* Strong communication and organisational skills
* Attention to detail and accuracy
* Passion for learning


KPIs:
* Accuracy and speed of email campaign delivery
* Timeliness and accuracy of report generation
* Accuracy of basic segmentation
* Task completion rate

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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