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Senior Manager, Commercial

4 months ago

Bengaluru, India NTT DATA Full time

Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?

The Senior Contracts and Commercial Manager focus on business enablement and serve as an adviser to executives and responsible for implementing organizational goals, in line with GBS strategy.

Working at NTT

Key Roles and Responsibilities:

Relationship Management:

•Build effective relationships with GBS customers both internal and external •Manage, communicate, and drive any regular and / or ad hoc internal Commercial / Financial / Legal discussions and / or meetings with NTT and Service Providers and ensure objectives are achieved

Contracts Management:

•Managing contract obligations between Service Providers and NTT (the go-to person within GBS)•Supervising contract execution to ensure full compliance with regulatory guidelines•Ensure compliance with NTT Group Legal, Risk Compliance and Infosec standards & guidelines•Responsible for Change Requests governance process with the Service Providers and NTT•Support and manage contracts negotiations (including Change Requests) on any existing and additional scope of services•Act as the conduit between NTT Group legal and the Service Providers

Commercial Management:

•Responsible for the overall commercials with the Service Providers including any change requests or operational true up/down adjustments•Responsible for GBS P&L and business case•Responsible for the monthly invoices received from the Service Providers are accurate and valid and payment are made timely•Responsible for ensuring the charge variations from the Service Providers are aligned with the internal NTT stakeholders•Lead commercial review and negotiations on any existing and additional scope of services


Academic Qualifications and Certifications:

•Minimum – Bachelor’s degree (Finance, Business Management preferred)


Required Experience:

•8 – 10 years of experience in contracts and commercial including financial and pricing in a BPO related industry•Working experience in Transactional Pricing, Change Control Process, Project Management•Strong interpersonal skills able to build effective relationships with key stakeholders•Conflict management & negotiation (overcomes obstacles to find mutual solutions)•Customer focus (dedicated to meeting the expectations and requirements of customers)•Problem solving (creative in identifying pragmatic solutions)•Supplier management expertise in area of contracts and commercial: Experience working with a variety of Service Providers across the globe•Experience working with confidential documents and understand confidentiality obligations. •Fluent written and verbal communication and presentation skills (able to convey ideas concisely and persuasively)•Willingness to work in a global environment where travel maybe required

Skills Summary

Business Growth, Business Profitability, Contract Negotiations, Financial Acumen, People Management, Sales Enablement, Sales Proposals

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category


Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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