Reservations Agent

6 months ago

Bengaluru, India Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel’s design merges nature and architecture in an homage to Bengaluru’s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city’s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.

About the role:

The Four Seasons Hotel Bengaluru is looking for a Reservations Agent. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. Responsible for selling the hotel and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.

What you will do:

Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms

Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head

Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.

Handle guest complaints in accordance with Four Seasons policy.

Process WRO, Trust, Internal Reservations, and FIT reservations

Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.

Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.

Monitor Front Desk reservations made night prior, address any reoccurring issues

Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival.

Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. 

What you bring

Minimum of two years’ experience working in a similar position in five-star luxury hotels

Excellent reading, writing and oral proficiency in the English language

Excellent computer literacy skills

Previous Administrative experience

Excellent customer services and communication skills

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities including an international career.

Complimentary Dream Holidays at other Four Seasons Hotels and Resorts

Comprehensive Insurance coverage for Hospitalization and Personal Accident

Learn more about what it is like to work at Four Seasons – Visit us:

or check us out on and follow on Twitter.

  • Reservations Agent

    7 months ago

    Bengaluru, India Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    1 month ago

    Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're seeking a talented Reservations Agent to join our dynamic team.About the Role:The Reservations...

  • Reservation Sales Agent

    2 months ago

    Bengaluru, Karnataka, India Machaan Resort Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservation Sales Agent

    6 months ago

    Bengaluru, Karnataka, India Machaan Resort Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservations Executive

    6 months ago

    Bengaluru, India Aratt Developers Full time

    Job description We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal...

  • Reservations Associate

    6 months ago

    Bengaluru, Karnataka, India Morpheus Human Consulting Full time

    Reference Code: - 256-08 - Job Title: **Reservations Associate - Tours & Travel Industry -Lower Palace Orchards - Bangalore** - Category: - Travel - Job Description: - Job Title: Reservations Associate - Tours & Travel Industry -Lower Palace Orchards - Bangalore - Job Responsibilities - Assisting Travel Agents in establishing a high level of comfort in...

  • Reservation Agent

    5 months ago

    Bengaluru, Karnataka, India Holiday Inn Express Full time

    Should have undergone diploma/degree in hotel management from a recognised institute. Hotel working experience will be an added advantage. - Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD). - Maintain a high level of product and service knowledge about...

  • Agent-reservation Sales

    4 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24204411 **Job Category**Reservations **Location**Fairfield by Marriott Bengaluru Rajajinagar, 59th C Cross, 4th M Block, Bengaluru, Karnataka, India, 560 010 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Reservations Coordinator

    4 weeks ago

    Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with...

  • Reservation Associate

    6 months ago

    Bengaluru, India Marriott International, Inc Full time

    **Job Number** 23211498 **Job Category** Reservations **Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Reservations Associate-tours

    6 months ago

    Bengaluru, Karnataka, India Thats My job India Pvt Ltd Full time

    Job Title: Reservations Associate - Tours & Travel Industry - Bangalore Job Responsibilities - Assisting Travel Agents in establishing a high level of comfort in the usage of the online reservations system and supporting them to be able to sell more. - Qualifying group requests from travel agents to assess if these can be handled by and become a one-point...

  • Reservation Associate

    6 months ago

    Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full time

    Processes reservations by mail, telephone or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel...

  • Reservation Executive

    5 months ago

    Indiranagar, Bengaluru, Karnataka, India BlueEarth Hospitality Pvt Ltd Full time

    We are looking for a reservation executive who can **handle requests from guests, companies, and travel agents via phone or other platforms**. Maintain online platform booking and to make timely reports **Salary**: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day shift **Experience**: - total work: 1 year...

  • Reservations Associate

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24014307 **Job Category** Reservations **Location** Four Points by Sheraton Bengaluru Whitefield, 43/3 Whitefield Main Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

  • Reservations Talent

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** Reservations Talent **Job Number** 24100205 **Job Category** Reservations **Location** Aloft Bengaluru Outer Ring Road, Cessna Business Park, Sarjapur - Marathahalli Outer Ring Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Reservation Executive

    5 months ago

    Madhavan Park, Bengaluru, Karnataka, India Vividus Hotel Full time

    The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. She/he makes sure booking information is input correctly into the system. She/he needs to maintain and update room vacancies on online booking platforms. She/he helps to meet monthly revenue targets. **Job Types**: Full-time, Permanent Pay:...

  • Reservations Associate

    3 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24147372 **Job Category** Reservations **Location** Aloft Bengaluru Outer Ring Road, Cessna Business Park, Sarjapur - Marathahalli Outer Ring Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservation Associate

    2 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24162980 **Job Category** Reservations **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Reservations Associate

    3 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24149665 **Job Category** Reservations **Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Executive

    6 months ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24027596 **Job Category** Reservations **Location** Renaissance Bengaluru Race Course Hotel, No 17 and 17/1 Madhava Nagar Extension Race Course Lane, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes,...