Information Technology Support Engineer

1 month ago


Mumbai, India Addnectar Solutions Full time

Responsibilities:

  • Installing and configuring client computer systems.
  • Responding to client IT support requests.
  • Meeting with clients to diagnose software, networking, or hardware issues.
  • Providing technical support on-site or via remote-access systems.
  • Offering solutions that meet the needs of the client.
  • Repairing hardware malfunctions, software issues, and networking problems.
  • Maintaining good client relations.
  • Tracking and managing work records.
  • Compiling job reports.

Requirements:

  • Bachelors degree in information technology or computer science.
  • Proven work experience as a technical support engineer.
  • Knowledge of computer hardware and networking systems.
  • Good time management skills.
  • Good interpersonal skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.
  • Ability to think critically.


Rotational Shift from Mon to Fri (Sat & Sun Off)




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