Information technology manager

3 weeks ago

Mumbai, India Intellectual Capital HR Consulting Pvt. Ltd. Full time

Job Description • Acts as subject matter expert (technical SME) in projects where the applications are impacted • Analyse the business requirement and asses the solution/design delivered by development team, review functional & load testing result to ensure stability, scalability, integration and integrity of production systems.

• Analyse, Evaluate, Develop and implement new / existing technologies as per business requirements.

• Evaluate & purchase efficient and cost-effective technological equipment, software and security solutions.

• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology.

• Identify the need for upgrades, configurations or new systems and report to top management.

• Monitor and provide support to production streams and provide expert knowledge on all workflow designs for supported applications.

• Handle change management/improvements in IT systems.

• Design and execute techniques to enhance productivity and efficiency and reduce risks.

• Drive automation to reduce the manual efforts performed by the team.

• Ability to effectively resolve IT/IS related issue(s) within TAT.

• Create processes and standards for selection, implementation, and support of systems.

• Handle Asset Management during the entire life cycle.

• Handle IT / IS audits and ensure closures of critical findings.

• Handle procurement process and control IT budget and report on expenditure.

• Work with external vendors’ technical support teams to resolve issues and deliver strategic enhancements.

• Ability to select Vendors and negotiate with Vendors for IT Services, procurement of IT Infrastructure, Software, other IT and Security related products.

• Manage performance of vendors and ensure that they comply with all SLAs, etc.

• Monitor day to day activities, processes and ensure smooth functioning of IT operations.

• Ensuring compliance as per IS policies, standards, procedures and regulatory requirements.

• Conduct IT & IS awareness and training programs for the employees as part of their induction and regular awareness.

• Provide leadership in technology portfolio for enablement and innovation.

• Assist with special projects and other tasks, as required.

• Attends internal training sessions to build knowledge of industry topics and trends.

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