Information Technology Manager

2 months ago

mumbai, India Intellectual Capital HR Consulting Pvt. Ltd. Full time

Job Description• Acts as subject matter expert (technical SME) in projects where the applications are impacted• Analyse the business requirement and asses the solution/design delivered by developmentteam, review functional & load testing result to ensure stability, scalability, integration andintegrity of production systems.• Analyse, Evaluate, Develop and implement new / existing technologies as per businessrequirements.• Evaluate & purchase efficient and cost-effective technological equipment, software andsecurity solutions.• Consult senior-level stakeholders across the entire organization to identify business andtechnology needs and to optimize the use of information technology.• Identify the need for upgrades, configurations or new systems and report to top management.• Monitor and provide support to production streams and provide expert knowledge on allworkflow designs for supported applications.• Handle change management/improvements in IT systems.• Design and execute techniques to enhance productivity and efficiency and reduce risks.• Drive automation to reduce the manual efforts performed by the team.• Ability to effectively resolve IT/IS related issue(s) within TAT.• Create processes and standards for selection, implementation, and support of systems.• Handle Asset Management during the entire life cycle.• Handle IT / IS audits and ensure closures of critical findings.• Handle procurement process and control IT budget and report on expenditure.• Work with external vendors’ technical support teams to resolve issues and deliver strategicenhancements.• Ability to select Vendors and negotiate with Vendors for IT Services, procurement of ITInfrastructure, Software, other IT and Security related products.• Manage performance of vendors and ensure that they comply with all SLAs, etc.• Monitor day to day activities, processes and ensure smooth functioning of IT operations.• Ensuring compliance as per IS policies, standards, procedures and regulatory requirements.• Conduct IT & IS awareness and training programs for the employees as part of their inductionand regular awareness.• Provide leadership in technology portfolio for enablement and innovation.• Assist with special projects and other tasks, as required.• Attends internal training sessions to build knowledge of industry topics and trends.

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