Associate - Information Technology
2 months ago
**Job Description / Responsibilities**
We are currently seeking an Associate skilled Information Technology team.
- Resolving technical issues: responsible for diagnosing and resolving technical problems reported by end-users. (debug the Hardware & software issue)
- Incident management: You’ll work closely with other IT support teams to ensure timely incident resolution.
- Monitoring and troubleshooting: You’ll handle network issues, configure operating systems, and use remote desktop connections to provide support.
- Knowledge about the O365 panel
- Knowledge about Antivirus panels and deployment
- Knowledge of servers, virtual machines, and their functionality.
Educational Qualification
- Minimum 12th
- Hardware & Networking certification, or a related field.
- Prior experience in Information Technology will be an added advantage.
- Proficiency in O365 panel.
- Excellent communication and presentation skills.
**Job Category**:Associate - Information Technology**Experience Level**:Experienced**Job Location**:Mumbai (India)
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