Client Metrics

5 months ago

Navi Mumbai, India DOW CHEMICAL INTERNATIONAL PVT. LTD. Full time

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an exciting opportunity for a Business Readiness Associate Information Technology Analyst located in Mumbai India  This position is in the Enterprise Delivery Organization with the role aligning to Business Readiness tower with primary expertise in Client Metrics.

About you

As the Business Readiness Associate Information Technology Analyst, you will apply conceptual knowledge to assist in utilizing a variety of data analysis tools to track, monitor, and assess business processes to provide transparency of progress towards a desired objective. Accompanied by Business Readiness guidance, acting as a voice for business resources in details related to enabling new or changing infrastructure, work processes, or systems capabilities during implementation projects by applying general knowledge of Information Systems.

Also, you can complete each of the following tasks:

·Collaboration with leadership to develop a portal where all reports within the organization can be easily accessed and utilized, along with mobile capabilities

·Creation of new metrics to assist with transparency among the organization, leading to higher client satisfaction

·Comprehensive reporting throughout project life cycle, ensuring end to end transparency

·Coordinate the reporting of end users involved in testing, requiring training, and requiring changes to security profiles

·Develop client metric reports using MET (currently primarily Power BI) based on project requirements

·Understand key Business stakeholders' needs and deliver metrics that tell the story to meet their needs

Required qualifications:

·Bachelor’s degree in computer science, Information Technology or similar education.

·A minimum 3 years of relevant work experience.

·Power BI development experience.

·Data analysis experience


Your preferred qualifications:

·A degree discipline in Computer Science, Information Systems or other technical field

·Experience in system design, implementation and support

·Experience in software engineering / programming experience

·Project Management knowledge is beneficial

·DevOps experience

Your skills, knowledge, and abilities include:

·Ability to work successfully in a team being a team player

·Ability to work with global teams in different time-zones.

·Excellent written and oral communication Skills

Additional notes

-Relocation assistance is not available

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.  Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.  Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.  Become a Dow shareholder through various employee stock programs. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.  Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.  Global Paid Time Off (PTO) policies:Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). ​Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

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