Support Analyst

Analyste Support 2

Acoustic is a quickly growing marketing technology company. As the largest independent marketing cloud, we help to free marketing professionals from the burdens of repetitive tasks so they can focus on what really matters. With a rich technology heritage and an exciting future, we’re looking for talented professionals to join us on this journey. Role...

Support Analyst-1

Analyste Support 1 Key task - Incident and user request management Root cause analysis Improvement of user training - Monitoring and alerting improvement - New release validation. You will be part of a team fully accountable of run performance and quality of service (Green and golden days, on time incident resolution...) Significant experience on support...

About the Role:Mindpool Technologies is seeking a skilled Customer Support Analyst to join our team in Pune. As a key member of our service desk, you will be responsible for providing exceptional technical support to our global clients.Key Responsibilities:Provide L1 desktop troubleshooting and technical support to clients via phone, email, or chat.Resolve...

Support Analyst - 2 - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTSIncident management: Incidents are handled from identification to closure, including advanced technical and functional analysis. High visiblity incidents are managed. Focal points of his/her perimeter are ensured in case of crisis.​ Service Requests handling: Processing and resolution of...

About AlphaSense:We are a sophisticated company that relies on market intelligence and search built on proven AI to remove uncertainty from decision-making.Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.Our platform is trusted by...

As a Salesforce Support Analyst at Staff4Me, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.In this role, your responsibilities...

**Desktop Support Engineer** Job Location - Kharadi, Pune () We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...

As a Netsuite Support Analyst at Staff4Me, you will be responsible for providing technical support and troubleshooting assistance to end-users utilizing the Netsuite ERP system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.In this role, you will: Respond to user...

Support Analyst-1 KEY EXPECTED ACHIEVEMENTS Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users. Service Request handling: Standard requests are taken into account, processing...

Analyste Support 1 EY EXPECTED ACHIEVEMENTS Is expected to work on custom framework and should be 30-70 techno-functional. Good to have integration knowledge. - Incident Management Ø Identifies impact and validates priority. Ø Provides technical and functional analysis Ø Provides the solution to users. Ø Identifies and communicates potential...

Analyste Support 2 KEY EXPECTED ACHIEVEMENTS Is expected to work on custom framework and should be 30-70 techno-functional. Good to have integration knowledge. - Incident Management Ø Identifies impact and validates priority. Ø Provides technical and functional analysis Ø Provides the solution to users. Ø Identifies and communicates potential...

Job Location - Kharadi, Pune We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should have extensive knowledge of home...

About the RoleF337 Deutsche India Private Limited, Pune Branch is seeking a skilled Project Management Analyst to support the delivery teams and coordinate tasks with specialists, engineers, and analysts to meet project objectives. The successful candidate will ensure adherence to bank-wide requirements and standards for project delivery.Key...

Support Analyst-1 - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTS • Incident Management Ø Identifies impact and validates priority. Ø Provides technical and functional analysis Ø Provides the solution to users. Ø Identifies and communicates potential workarounds. Ø Informs users on the status of incident processing. Ø Provides the link with...

About AlphaSense: We're a leading provider of market intelligence and search solutions, trusted by over 4,000 enterprise customers worldwide. Our platform is built on proven AI, delivering insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls,...

At NielsenIQ, we are seeking a highly skilled Data Analyst and Customer Support Specialist to join our team.We are an industry leader in consumer intelligence, delivering comprehensive insights into consumer buying behavior and growth pathways. With operations in over 100 markets worldwide, covering more than 90% of the global population, we offer a unique...

Senior Associate, Production Services Application Support AnalystBecoming a part of BNY's team means joining a global financial services company that empowers its employees to grow and succeed. With a presence in nearly 20% of the world's investible assets, we're a leader in the industry, and we're constantly innovating to create solutions that benefit...

Back to search results Job Title : – Analyst– Correspondence Purpose of the role : This is to be the first line contact for all support related queries (non-technical) that arise out of the ongoing vendor correspondence management operations.  The majority of work involves responding to emails through a ticketing system sent by customers (both...