International Bpo US UK Process

Found in: Talent IN C2 - 3 weeks ago


Gurugram, India KGN Recruiter Full time
Overview:TheInternational Bpo (US UK Process) role plays a crucial part in ourorganizations success as they are the first point of contact forour international customers. They are responsible for deliveringexceptional customer service and resolving inquiries or issues toensure customer satisfaction.KeyResponsibilities:
  • Handling inboundand outbound customer callsprofessionally
  • Providing information aboutproducts and services to customers
  • Resolvingcustomer complaints and issues in a timelymanner
  • Ensuring high levels of customersatisfaction through excellent service
  • Meetingand exceeding sales targets through proactiveselling
  • Adhering to script and call flowguidelines to ensure consistency
  • Maintainingaccurate records of customer interactions andtransactions
  • Following communication proceduresguidelines and policies
  • Identifying andescalating priority issues
  • Managing andresolving customer queries
  • Handling customerinquiries via email and live chat
  • Keepinguptodate with product knowledge and related industrydevelopments
  • Working collaboratively with teammembers to achieve targets
  • Adhering to companypolicies and procedures
  • Providing feedback onthe efficiency of the customer serviceprocess
RequiredQualifications:
  • High school diplomaor equivalent
  • Proven customer supportexperience or experience as a client servicerepresentative
  • Fluency in English and(additional language for UK Process)
  • Ability toeffectively communicate via phone andemail
  • Strong problemsolvingabilities
  • Excellent multitasking and timemanagement skills
  • Ability to remain calm andcourteous under pressure
  • Salesoriented mindsetwith the ability to meet sales targets
  • Abilityto adapt to and learn about new products and servicesquickly
  • Attention to detail and accuracy indata entry and recordkeeping
  • Ability to work ina fastpaced and teamorientedenvironment
  • Willingness to work flexibleschedules including weekends andholidays
  • Knowledge of relevant computerapplications
  • Experience with CRM systems andpractices
  • Understanding of company productsservices andpolicies

communication,customerservice,multitasking,sales skills,bpo


  • International Bpo UK US Process

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Workis Solution Full time

    Overview:TheInternational BPO (UK & US Process) position is a vitalrole within our organization responsible for delivering exceptionalcustomer service and sales support to our international clients.The role plays a crucial part in ensuring customer satisfaction andmaintaining strong business relationships.KeyResponsibilities:Handle incomingcustomer inquiries...

  • International Bpo

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India Workis Solution Full time

    OverviewThe International BPO (UK & US Process) position is a vital role within our organization, responsible for delivering exceptional customer service and sales support to our international clients. The role plays a crucial part in ensuring customer satisfaction and maintaining strong business relationships.Key Responsibilities Handle incoming customer...

  • International Bpo Fresher Opeings

    Found in: Whatjobs IN C2 - 3 weeks ago


    gurugram, India Workis Solution Full time

    Overview: TheInternational BPO (UK & US Process) position is a vitalrole within our organization responsible for delivering exceptionalcustomer service and sales support to our international clients.The role plays a crucial part in ensuring customer satisfaction andmaintaining strong business relationships.KeyResponsibilities: Handle incomingcustomer...

  • International Bpo Fresher Opeings

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India Workis Solution Full time

    Overview:TheInternational BPO (UK & US Process) position is a vitalrole within our organization responsible for delivering exceptionalcustomer service and sales support to our international clients.The role plays a crucial part in ensuring customer satisfaction andmaintaining strong business relationships.KeyResponsibilities:Handle incomingcustomer inquiries...

  • International BPO

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India Amosta Solutions Pvt. Ltd. Full time

    Company OverviewAmosta Solutions Pvt. Ltd. is a technology company that specializes in providing solutions around Mobility & Connectivity. With our cutting-edge technology solutions, services, and products, we aim to provide a unique proposition for our customers. Our team consists of passionate individuals from diverse industry backgrounds, united by the...

  • International Voice Process

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India Konnecting Korporates Full time

    About thejobTheRepresentative Customer Service position interfaces with customersvia inbound calls or through the Internet depending upon clientrequirements.Graduatefreshers can also apply with excellent commsExperience Min6 months in Customer service withexcellent comms EducationalQualification Any Graduate or UnderGraduateJobLocation Gurgaon sec 19 Udhyog...


  • Gurugram, Haryana, India Connect Bpo Services Full time

    Process - (CANADIAN TELECOM SALES) - Excellent communication skills - UG/Grad - experienced (min 9 months international BPO exp) - Sales/ upselling with targets / collections / retention - 5 days shift between 11:00 PM- 9:00 am (Includes 8 hours of production+ 1 hour break+ 0.5 hours pre shifts and 0.5 hours post shift) /fixed offs (Saturday and...

  • International Bpo

    Found in: Talent IN C2 - 2 weeks ago


    Gurugram, India KGN Recruiter Full time

    Job detailsHere show the job details align with yourprofile.Location: Gurgaon Shushant lokphase1Pulled from the full jobdescription HealthCounselor Promote/Sell Ayurvedic Medicinesto international Patients. Intenselyfollowing up with the patient/clients and closing the sales withinthe sales cycle. Generate new leads create asales pipeline and follow with the...

  • International Process

    3 weeks ago


    Gurugram, India RDS Staffing Services Full time

    GRADUATE With min 6 months' Experience in International BPOExcellent English VERBAL Communication Skill required. Immediate Joiners OnlySHOULD BE FLUENT IN ENGLISH

  • Senior Manager

    Found in: Talent IN C2 - 5 days ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • BPO - Voice Process

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India Hemocean Outsourcing Full time

    Job OverviewJunior: 6 MONTH to 3 years of experience | Full-Time | Gurgaon, Haryana, IndiaQualifications and Skills6M-3 years of experience in Business Process Outsourcing (BPO) or a similar roleExcellent verbal communication skills with a clear and pleasant voiceProven ability to build rapport and establish positive relationships with customersStrong sales...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **International Customer Service Executive ||** **Qualification - Any UG/Graduate** **Work from office only** **CTC**: **Freshers 3.00 LPA** **CS Exp: Upto 5.00 LPA (Hike on the last Salary)** **Day Shift / Rotational Shift** **Graduate / U.G with experience** **Excellent English Communication Skills** **Maximum Age Criteria - 32 years (...


  • Gurugram, Haryana, India eTeam InfoServices Pvt. Ltd Full time

    Position: - CSR (International Chat) Location: - Gurgaon **Experience - ( with International Chat Exp ) 0.6 months to 5 years** - **Contract Duration** - 6 months - **No of Positions **- 35 ( Every Month ) - **Interview rounds** - Versant >> CD >> Ops - **Level** - 12 - **Shift time** - Mandatory working in Night Shift (US / UK Shift) - **Working...

  • international voice process

    Found in: Whatjobs IN C2 - 3 weeks ago


    gurugram, India Amosta Solutions Pvt. Ltd. Full time

    Company Overview Amosta Solutions Pvt. Ltd. is a technology company specializing in Mobility & Connectivity solutions. With cutting-edge technology, we provide unique propositions to our customers by bringing together devices, mobile applications, and platform strength. We are committed to the 'Make In India' vision and design, manufacture, and create our...

  • international voice process

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India Amosta Solutions Pvt. Ltd. Full time

    Company OverviewAmosta Solutions Pvt. Ltd. is a technology company specializing in Mobility & Connectivity solutions. With cutting-edge technology, we provide unique propositions to our customers by bringing together devices, mobile applications, and platform strength. We are committed to the 'Make In India' vision and design, manufacture, and create our...

  • process trainer

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India iN technology Full time

    We are hiring for the role of process trainer for sales for US Voice process.IMMEDIATE JOINERS!! Candidates who has experience in giving training to sales batch in international voice process. Experience required:1-5 yrs5 days working 2days of off2 way cabs 1 time of mealINTERESTED CANDIDATES CAN SHARE THEIR UPDATED RESUMES.iN Technologies has a strong...

  • Process Trainer

    4 days ago


    Gurugram, Haryana, India IQX Global Solutions Pvt. Ltd Full time

    Are you passionate about training and development in the dynamic world of business process outsourcing (BPO)? We're looking for a talented individual as a **BPO Process Trainer** in Gurgaon, India! As a BPO Process Trainer, you'll play a vital role in ensuring that our team is equipped with the training they need to excel in their roles. **Key...

  • UK Health

    Found in: beBee S IN - 2 weeks ago


    Gurugram, India Mercer Full time

    UK Health DeliveryUK Health Delivery is seeking candidates for the following position based in the DLF, Gurugram office: Senior Analyst – B2What can you expect?Mercer is the global leader for trusted human capital services and products. The Health Delivery team at Mercer delivers a comprehensive suite of Health solutions across geographic boundaries,...

  • International Sales Specialist

    Found in: Talent IN C2 - 3 weeks ago


    Gurugram, India SR Institute Of Advanced Ayurvedic Sciences - Sriaas Full time

    Job description1. Candidate must have good communication and soft skills2. Must have experience in outbound sales.3. Must have a zeal for acquiring maximum sales4. Must have an understanding of targets assigned by the organization and should be open to accepting target-based job5. Must have good convincing skills6. Maintains operations by following policies...

  • Sr. Manager

    Found in: Talent IN 2A C2 - 3 days ago


    Gurugram, India Genpact Full time

    Inviting applications for the role of Senior Manager, Underwriting – UK/ Lloyd’s and US, Property & Casualty Insurance Responsibilities Manage teams of 100-150+and service level targets. Providing guidance to direct reports, comprised of Managers, Asst Managers and key SMEs. Monitor, analyses and report on trends in the key underwriting performance...