International Bpo

1 month ago


Gurugram, India Workis Solution Full time

Overview


The International BPO (UK & US Process) position is a vital role within our organization, responsible for delivering exceptional customer service and sales support to our international clients. The role plays a crucial part in ensuring customer satisfaction and maintaining strong business relationships.


Key Responsibilities

Handle incoming customer inquiries via phone, email, and chat

Provide prompt and accurate information to customers' questions and concerns

Promote and upsell products or services to customers

Conduct market research and identify potential sales opportunities

Resolve customer complaints and issues in a professional manner

Meet and exceed sales targets and KPIs

Collaborate with team members to achieve team goals

Document all customer interactions and transactions accurately

Stay current with product knowledge and be able to articulate features and benefits to customers

Adhere to all company policies and procedures

Assist in training new team members as needed

Adapt to different UK and US time zones as per business requirements

Handle any other ad-hoc tasks as assigned


Required Qualifications

Proven experience in a customer service or sales role

Excellent communication skills in English, both verbal and written

Ability to work in rotating shifts as per UK and US time zones

Strong problem-solving skills and the ability to think on your feet

Ability to multitask and handle multiple customer inquiries simultaneously

Good understanding of UK and US culture and business practices

Proficiency in using CRM software and other relevant tools

High school diploma or equivalent; additional certifications are a plus

Ability to work effectively in a fast-paced, dynamic environment

Detail-oriented with strong organizational skills

Positive and customer-focused attitude

Proven track record of meeting and exceeding targets

Ability to work well both independently and as part of a team

Able to adapt to changing priorities and business needs

Legal authorization to work in the UK and/or US as required


  • International Bpo

    24 hours ago


    Gurugram, Haryana, India Kalp Solutions Full time

    Profile: - International BPO (Voice Only) Location: - Gurgaon salary: - 21k in hand REQUIREMENTS: - 1. Need Graduate freshers with excellent communication skills 3. should be immediate Joiner **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • International Bpo

    4 weeks ago


    Gurugram, India KGN Recruiter Full time

    Job detailsHere show the job details align with yourprofile.Location: Gurgaon Shushant lokphase1Pulled from the full jobdescription HealthCounselor Promote/Sell Ayurvedic Medicinesto international Patients. Intenselyfollowing up with the patient/clients and closing the sales withinthe sales cycle. Generate new leads create asales pipeline and follow with the...


  • Gurugram, India Workis Solution Full time

    Overview:TheInternational BPO (UK & US Process) position is a vitalrole within our organization responsible for delivering exceptionalcustomer service and sales support to our international clients.The role plays a crucial part in ensuring customer satisfaction andmaintaining strong business relationships.KeyResponsibilities:Handle incomingcustomer inquiries...


  • gurugram, India Workis Solution Full time

    Overview: TheInternational BPO (UK & US Process) position is a vitalrole within our organization responsible for delivering exceptionalcustomer service and sales support to our international clients.The role plays a crucial part in ensuring customer satisfaction andmaintaining strong business relationships.KeyResponsibilities: Handle incomingcustomer...


  • gurugram, India VitalTech Solutions Full time

    International Bpo/customer Care Executivework Location: chandigarh and Mohalijob Highlights:freshers with Excellent Communication Skills Can Apply.world Class Work Environmentthe Best Salary in Tricitygolden Opportunity to Work with a Brand.employee Satisfaction and Job Security Focused Companyjob Responsibilities and Skills:manage Inbound and Outbound...

  • International Process

    1 month ago


    Gurugram, India RDS Staffing Services Full time

    GRADUATE With min 6 months' Experience in International BPOExcellent English VERBAL Communication Skill required. Immediate Joiners OnlySHOULD BE FLUENT IN ENGLISH

  • International Process

    2 weeks ago


    gurugram, India RDS Staffing Services Full time

    GRADUATE With min 6 months' Experience in International BPO Excellent English VERBAL Communication Skill required. Immediate Joiners Only SHOULD BE FLUENT IN ENGLISH


  • Gurugram, Haryana, India Official One Clickk solution Full time

    Position - SME in BPO Location - Gurgaon Skill set - Excellent communication in English Qualification - Graduate Experience required as SME for 1 year in International BPO/ fin tech Salary - 3.90 LPA Working Days - 6 days **Job Types**: Full-time, Permanent **Salary**: ₹390,000.00 per year **Job Types**: Full-time, Permanent Pay: ₹390,000.00...


  • Gurugram, Haryana, India Hemocean outsourcing Full time

    **Qualifications and Skills** - Excellent verbal and written communication skills - Ability to manage international chat and mail processes efficiently - Familiarity with business process outsourcing (BPO) operations - Strong interpersonal skills and customer service orientation **Roles and Responsibilities** - Respond to international chat and mail queries...


  • Gurugram, India WNS Global Services Full time

    Job DescriptionPricing of global BPO Opportunities for outsourcing deals.Responding to RFI /RFP’s.Create and review commercial construct of the deals.Financial Modelling, Pricing analysis, forecasting etc.Understand customer’s requirement & propose win-win deal structuring, including financial engineering required.Interaction with the various team...


  • gurugram, India WNS Global Services Full time

    Job DescriptionPricing of global BPO Opportunities for outsourcing deals. Responding to RFI /RFP’s. Create and review commercial construct of the deals. Financial Modelling, Pricing analysis, forecasting etc. Understand customer’s requirement & propose win-win deal structuring, including financial engineering required. Interaction with the various team...


  • Gurugram, Haryana, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a Technical Support Profile in an ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers....


  • Gurugram, Haryana, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a Technical Support Profile in an ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers....


  • Gurugram, Haryana, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a Technical Support Profile in an ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers....


  • gurugram, India Konnecting Korporates Full time

    About thejob TheRepresentative Customer Service position interfaces with customersvia inbound calls or through the Internet depending upon clientrequirements. Graduatefreshers can also apply with excellent commsExperience Min6 months in Customer service withexcellent comms EducationalQualification Any Graduate or UnderGraduateJobLocation Gurgaon sec 19...


  • Gurugram, India Mancer Consulting Services Full time

    VP, Vendor Management/Business Executive for Global Business Process OrganizationLocation: GurgaonWhat you will be doingStreamline, automate and bring visibility in workforce management with partners and inhouse team.Build world class analytics and business intelligence; manager and operate partner contracts. Drive performance with vendors, continuously...


  • Gurugram, India Mancer Consulting Services Full time

    VP, Vendor Management/Business Executive for Global Business Process OrganizationLocation: GurgaonWhat you will be doingStreamline, automate and bring visibility in workforce management with partners and inhouse team.Build world class analytics and business intelligence; manager and operate partner contracts. Drive performance with vendors, continuously...


  • gurugram, India Mancer Consulting Services Full time

    VP, Vendor Management/Business Executive for Global Business Process Organization Location: Gurgaon What you will be doing Streamline, automate and bring visibility in workforce management with partners and inhouse team. Build world class analytics and business intelligence; manager and operate partner contracts. Drive performance with vendors,...


  • Gurugram, Haryana, India altruist data labs Full time

    Hiring for International Customer Service Profile rotational shifts 5 days working Qualification : Graduates **Salary**: 18 K in hand for freshers 30 K in hand max for exp. Both side Cabs Interview Process - HR-VnA-Ops - Versant **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,203.68 - ₹30,280.25 per month **Benefits**: - Food...

  • BPO Manager

    3 days ago


    Gurugram, India NTT DATA Services Full time

    Private Equity – ManagerThe CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and...