BPO - Voice Process
4 weeks ago
Job Overview
Junior: 6 MONTH to 3 years of experience | Full-Time | Gurgaon, Haryana, India
Qualifications and Skills
- 6M-3 years of experience in Business Process Outsourcing (BPO) or a similar role
- Excellent verbal communication skills with a clear and pleasant voice
- Proven ability to build rapport and establish positive relationships with customers
- Strong sales and negotiation skills
- Ability to handle a high volume of calls while maintaining attention to detail and quality
- Familiarity with CRM systems and call center software
- Proficient in using MS Office applications
- Ability to work effectively in a fast-paced and target-driven environment
- Strong problem-solving skills and ability to think on your feet
Roles and Responsibilities
- Handle incoming and outgoing customer calls in a professional and courteous manner
- Provide exceptional customer service by addressing customer inquiries and resolving issues promptly
- Follow standard operating procedures and company protocols when interacting with customers
- Maintain accurate and detailed records of customer interactions, transactions, and complaints
- Identify opportunities to upsell products or services and meet sales targets
- Collaborate with team members and share feedback to continuously improve overall customer experience
- Stay updated with product knowledge, company policies, and industry trends
- Adhere to confidentiality and data protection policies to ensure customer security
-
Voice Process
5 days ago
Gurugram, Haryana, India Hemocean outsourcing Full time**Qualifications and Skills** - Experience in BPO or call center is a plus - Good communication and interpersonal skills - Ability to handle voice-based processes effectively - Familiarity with CCE and voice process terminology - Experience in calling or cold calling **Roles and Responsibilities** - Handle incoming and outgoing calls professionally -...
-
International Voice Process
4 days ago
gurugram, India Konnecting Korporates Full timeAbout thejob TheRepresentative Customer Service position interfaces with customersvia inbound calls or through the Internet depending upon clientrequirements. Graduatefreshers can also apply with excellent commsExperience Min6 months in Customer service withexcellent comms EducationalQualification Any Graduate or UnderGraduateJobLocation Gurgaon sec 19...
-
Patient Relationship Officer Voice Process
5 days ago
Gurugram, Haryana, India Atombee Talents Pvt. Ltd. Full timeAtombee Talents is hiring for one of it's Esteemed Clients, a dominant player in KPO industry working in Medical Domain. They are hiring for the role of Voice Process Executive. The company proudly declares that they offer one of the most balanced work life atmosphere. The also have received "Best Places To Work" award. **Job Location**:...
-
Customer Support
4 weeks ago
Gurugram, Haryana, India The Career Next Full timeCompany - **Maxicus, Gurgaon** Address - Plot No 86, Phase IV, Udyog Vihar, Sector 18, Gurugram Process - Airtel Payment Bank Excellent Communication skills Profile - Customer Support (Voice Process) Qualification - Graduation Mandatory Shift - 6 Days (1 Roster Off) Fresher - 20k PM (In hand 16.5k) Experience -24k PM (In hand 20k) In BPO...
-
Non Voice(Chat/email) Customer Care
4 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
Non Voice(Chat/email) Customer Care
7 days ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
Non Voice(Chat/email) Customer Care
4 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
Transaction Process Full-Time
4 weeks ago
gurugram, India HyreFox Consultants Full timeBanking backend process related to KYC No Btech - NO BE - No Post Graduate Graduates Non Voice Process Other Details Keywords : . Industry : BPO/ITES Employement Type : PERMANENT
-
BPO Supervisor
1 week ago
Gurugram, India NTT DATA Full timeJob Description NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...
-
International Voice Process Csa
4 weeks ago
Gurugram, Haryana, India eTeam InfoServices Pvt. Ltd Full time**Job description** **Job Title**: Customer Service Associate ( International Voice) **Qualification** - Undergrad / Graduation **Salary** - 3 LPA + variables **Experience**: 0.6 yr - 5 yrs max (minimum 6 months experience in **International voice.)** Non voice or Domestic Experience can not consider. **Shift Timings** - Rotational Shift ( 5 Days Working...
-
International Voice Process Csa
5 days ago
Gurugram, Haryana, India eTeam InfoServices Pvt. Ltd Full time**Job description** **Job Title**: Customer Service Associate ( International Voice) **Qualification** - Undergrad / Graduation **Salary** - 3 LPA + variables **Experience**: Fresher to 5 yrs (Non voice or Domestic Experience can not be consider.) **Process** - US/UK **Shift Timings** - Rotational Shift ( 5 Days Working ) Note: - We need excellent...
-
Voice Process Executive
4 weeks ago
Gurugram, Haryana, India Arm of india Full timeJob Title: Voice Process Executive **Salary**: ₹15k to ₹24k per month Work Schedule: 5.5 working days Location: Gurgaon Requirements: Freshers with excellent communication skills Shift: Day shift **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹24,062.00 per month **Benefits**: - Provident Fund Schedule: - Day...
-
Executive Voice Process
4 weeks ago
Gurugram, Haryana, India Yuva Shakti Foundation Full time**Eligibility-** Handling Calls of Customer/Clients to listen understand their queries/issues if any to provide them Queries Solutions immediately if not set time lin e for solution which shall be adhered. **Minimum 1 year experience in similar roles.** **Salary**: ₹21,000.00 - ₹25,000.00 per month Schedule: - Rotational shift **Education**: -...
-
Process Executive
4 weeks ago
Gurugram, Haryana, India Cognizant Technology Solutions Full time**Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...
-
Customer Service Voice Process
4 weeks ago
Gurugram, India Nexus Hire Full timeOverviewThe CustomerService Voice Process position is crucial to our organization as itdirectly interacts with customers addressing their needs andconcerns through voice communication. Successful candidates willplay a key role in maintaining customer satisfaction andloyalty.KeyResponsibilitiesAnswering incomingcustomer calls and providingassistanceResolving...
-
Customer Service Voice Process
4 weeks ago
gurugram, India Nexus Hire Full timeOverview The CustomerService Voice Process position is crucial to our organization as itdirectly interacts with customers addressing their needs andconcerns through voice communication. Successful candidates willplay a key role in maintaining customer satisfaction andloyalty.KeyResponsibilities Answering incomingcustomer calls and providingassistance...
-
Process Executive
6 days ago
Gurugram, Haryana, India Cognizant Technology Solutions Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
Process Executive
4 weeks ago
Gurugram, Haryana, India Cognizant Technology Solutions Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
Process Executive
4 weeks ago
Gurugram, Haryana, India Cognizant Technology Solutions Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
Process Executive
4 weeks ago
Gurugram, Haryana, India Cognizant Technology Solutions Full time**Online Analyst - Adv** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...