Technical Associate

2 months ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Inviting applications for the role of Technical Associate - Linux Admin VMWare


Responsibilities
• Installing, managing, and maintaining virtual systems on VMware ESXi hosts, along with vCSA/vCenter management.
• Proficiency in designing and deploying new services within data centers.
• Expertise in ESXi installation, configuration, and upkeep. Experience with Windows server installation and configuration hardening.
• Competent in managing compliance for Windows, virtual, and Linux systems.
• Familiarity with MSA-DAS, disk enclosure storage, and SAN switches.
• Installation and configuration of RHEL, CentOS, and Ubuntu operating systems
• Managing and maintaining hardware, conducting regular server and storage check-ups.
• Installation, configuration, troubleshooting of ESX servers
• Responsible for patching and upgrades including firmware
• Basic understanding and hands-on on underlying storage hardware
• Adept at using ESXi CLI and basic commands
• Manage Vcenter – patching, performance upgrades etc.
• Ability to manage switches and related configuration.
• Hands on experience on Vcenter related configuration – able to manage/create/setup/configure clusters and related configuration
• Expert at troubleshooting issues in migration, ESXi slowness, HBA issues etc.
• Able to use VROPS a plus
• Basic vendor management – support model (Dell, HP)
• Hyperconverged infrastructure understanding a plus
• Understanding of snapshots and related Rubrik integration
• Capacity management
• Able to communicate complex topics to stakeholders
• Able to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus)

Qualifications we seek in you
Minimum Qualifications
• Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.
• L2 experience in Windows and Vmware administration.
• Any AWS certification would be an added plus
• Dell hyperconverged infrastructure knowledge is a plus

Preferred Qualifications/ Skills
• Good ITIL knowledge 
• Excellent Communication and interpersonal Skills 
• Excellent business process and change management skills with ability to develop strategy, evaluate efficacy, influence stakeholders, drive implementation and measure success. 
• Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.
• Ability to meet strict deadlines while managing multiple tasks with competing priorities.

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